listchatconfig How long we should wait before we inform operator about unanswered chat. How many days voting widget should not be expanded after last show Berapa hari widget pemungutan suara tidak harus diperluas setelah pertunjukan yang terakhir Domains where script can be embedded. E.g example.com, google.com Use secure cookie, check this if you want to force SSL all the time Menggunakan cookie aman, periksa ini jika Anda ingin memaksa SSL sepanjang waktu Which ip should be allowed to update DB by executing http request, separate by comma? IP yang diperbolehkan untuk memperbarui DB dengan mengeksekusi permintaan http, terpisah dengan koma? How long keep operators online sessions data? (days) Enable online site visitors tracking Aktifkan pelacakan pengunjung website yang sedang online Should mouse movement be tracked as activity measure, if not checked only basic events would be tracked Apakah gerakan mouse ikut dihitung sebagai ukuran kegiatan, jika tidak dicentang maka hanya even dasar saja yang dihitung Track is user still on site, chat status checks also has to be enabled Jejaki pengguna yang masih di situs, pengemeriksaan status percakapan juga harus diaktifkan Track online visitors even if there is no online operators Melacak pengunjung online bahkan jika tidak ada operator secara online Track users footprint. For this also online visitors tracking should be enabled Melacak jejak pengguna. Untuk pelacakan pengunjung secara online juga harus diaktifkan Set your domain to enable user tracking across different domain subdomains. Tetapkan domain Anda untuk mengaktifkan pelacakan pengguna di seluruh subdomain domain yang berbeda. Track users activity on site? Melacak aktivitas pengguna di situs? How many days keep records of online users. Berapa hari menyimpan catatan pengguna online. How many days keep records of users footprint. Suggest user to leave a message then user chooses offline department Menyarankan pengguna untuk meninggalkan pesan maka pengguna memilih untuk departemen yang offline Play sound on invitation to chat. Memainkan suara dalam mengundang kedalam percakapan. Show users option to switch language at widget Tampilkan pilihan pada pengguna untuk beralih bahasa pada widget Between what languages user should be able to switch Diantara bahasa apa pengguna harus dapat beralih Host where NodeJs is running Di mana host NodeJs berjalan Location of SocketIO JS library Lokasi dari perpustakaan SocketIO JS Connect to NodeJs in https mode Sambungkan ke NodeJs dalam mode https socket.io path, optional socket.io jalan, opsional NodeJS support enabled Dukungan NodeJS telah aktif Do not ask permission for users to see their screen Jangan meminta izin bagi pengguna untuk melihat layar mereka Use session captcha. LHC have to be installed on the same domain or subdomain. Menggunakan sesi captcha. LHC harus diinstal pada domain atau subdomain yang sama. Should cronjob run unanswered chats workflow and execute unaswered chats callback, 0 - no, any other number bigger than 0 is a minits how long chat have to be not accepted before executing callback. Haruskah cron job menjalankan alur kerja percakapan yang belum terjawab dan melaksanakan percakapan panggilan balik yang belum terjawab, 0 - tidak ada, nomor lain lebih besar dari 0 adalah menit berapa lama obrolan ini harus tidak diterima sebelum mengeksekusi panggilan balik. Should cronjob run departments transfer workflow, even if user leaves a chat Haruskah cron job menjalankan alur kerja transfer departemen, bahkan jika pengguna meninggalkan percakapan Make default pending chats order from old to new Reopen chat functionality enabled Membuka kembali fungsi percakapan diaktifkan Reopen closed chat as new? Otherwise it will be reopened as active. Membuka kembali percakapan yang tertutup sebagai yang baru? Jika tidak, akan dibuka kembali sebagai yang aktif. Should we remember username for the next time visitor starts a chat? Should invitation logic be executed if there is no online operators Haruskah logika undangan dieksekusi jika tidak ada operator secara online Pro active chats invitations limitation based on pending chats, (-1) do not limit, (0,1,n+1) number of pending chats can be for invitation to be shown. Pembatasan undangan percakapan pro aktif berdasarkan percakapan tertunda, (-1) tidak membatasi, (0,1,n+1) jumlah percakapan tertunda bisa untuk undangan yang akan ditampilkan. Is pro active chat invitation active. Online users tracking also has to be enabled Apakah undangan percakapan pro aktif diaktifkan. Pengguna Online pelacakan juga harus diaktifkan Preload iframes. It will avoid loading delay after clicking widget How many seconds customer has to open already closed chat. Berapa detik pelanggan harus membuka obrolan yang sudah ditutup. On chat close exit chat Pada obrolan, keluar dari obrolan Cookie should be valid only for domain where Javascript is embedded Cookie harus valid hanya untuk domain tempat Javascript disematkan Need help tooltip timeout, after how many hours show again tooltip? Batas waktu untuk keterangan menu butuh bantuan, setelah berapa jam menunjukkan keterangan menu kembali? Show need help tooltip? Tunjukkan keterangan menu butuh bantuan? Minimum phone number length Panjang nomor telepon minimal Messages box height for operator Tinggi kotak pesan untuk operator Messages box height Tinggi kotak pesan Proactive message timeout in hours. After how many hours proactive chat mesasge should be shown again. Batas waktu pesan proaktif dalam jam. Setelah berapa jam pesan percakapan proaktif harus ditampilkan lagi. Maximum message length in characters Panjang pesan maksimum dalam karakter List unread chats, disabled for high performance Daftar obrolan yang belum dibaca, dinonaktifkan untuk kinerja tinggi List online operators, 0 - no, 1 - yes. Daftar operator online, 0 - tidak, 1 - ya. List closed chats, disabled for high performance Daftar obrolan yang ditutup, dinonaktifkan untuk kinerja tinggi Default number of online operators to show Jumlah default dari operator online untuk ditampilkan Inform visitor about unread messages from operator, value in minutes. 0 - disabled Memberitahu pengunjung tentang pesan yang belum dibaca dari operator, nilai dalam hitungan menit. 0 - dinonaktifkan Ignore users online statuses and use departments online hours Abaikan status pengguna online dan menggunakan jam online departemen Do not store what visitor is typing Which ip should be ignored in online users list, separate by comma IP yang harus diabaikan dalam daftar pengguna online, terpisah dengan koma Hide right column in frontpage Sembunyikan kolom kanan di halaman depan Hide disabled department widget Sembunyikan mengnonaktifkan widget departemen Hide close button in dropdown Sembunyikan tombol tutup di dropdown Home page tabs order Tab pesanan halaman beranda Footprint updates should be processed in the background. Make sure you are running workflow background cronjob. Is visitor e-mail required for FAQ Apakah e-mail pengunjung diperlukan untuk FAQ Chats export secret hash Hash rahasia mengekspor percakapan Please enter explicit http mode. Either http: or https:, do not forget : at the end. Masukkan modus http eksplisit. Salah satu http: atau https :, jangan lupa: di akhir. Encrypt also operators messages. Enkripsi juga pesan operator. After how many days encrypt messaes. Setelah berapa hari mengenkripsi pesan. Do not track visitors IP. Jangan lacak IP pengunjung. Disable chat transcript send Nonaktifkan pengiriman transkrip percakapan Disable chat print Nonaktifkan cetak percakapan Hide 'New Window' option in Connector Widget Sembunyikan opsi 'Jendela Baru' di Widget Connector Disable live auto assign Nonaktifkan live auto assign Disable JS execution in Co-Browsing operator window Menonaktifkan eksekusi JS di jendela operator Co-Browsing Disable iframes in sharing mode Matikan iframe dalam mode berbagi Disable HMTL5 storage, check it if your site is switching between http and https Nonaktifkan penyimpanan HMTL5, memeriksa jika situs Anda beralih antara http dan https How long department availability statistic should be kept? (days) Home page dashboard widgets order Pesanan widget dashboard halaman beranda Your site URL address Alamat URL situs Anda Your company name - visible in bottom left corner Nama perusahaan Anda - terlihat di pojok kiri bawah alamat URL situs Anda Cleanup should should be done only using cronjob. Interval between chat status checks in seconds, 0 disabled. Selang waktu antara cek status percakapan dalam hitungan detik, 0 dinonaktifkan. How long operator can wait for message from visitor before time between messages are ignored. Values in minutes. How long visitor can wait for message from operator before time between messages are ignored. Values in minutes. Show BB Code button Tampilkan tombol kode BB Which ip should not be allowed to chat Yang ip seharusnya tidak diperbolehkan untuk obrolan Automatic chats purging. 0 - disabled, n > 0 time in minutes before chat is automatically deleted Pembersihan percakapan otomatis. 0 - dinonaktifkan, n > 0 waktu dalam menit sebelum percakapan secara otomatis dihapus Automatically reopen chat on widget open Secara otomatis membuka kembali percakapan di widget yang terbuka Automatic pending chats closing. 0 - disabled, n > 0 time in minutes before chat is automatically closed Automatic bot chats closing. 0 - disabled, n > 0 time in minutes before chat is automatically closed Automatic active chats closing. 0 - disabled, n > 0 time in minutes before chat is automatically closed Automatic chats closing. 0 - disabled, n > 0 time in minutes before chat is automatically closed Penutupan percakapan secara otomatis. 0 - dinonaktifkan, n > 0 waktu dalam menit sebelum percakapan secara otomatis ditutup Automatically close active chat if from last visitor/operator message passed. 0 - disabled, n > 0 time in minutes Automatically close pending chats where visitor has left a chat. Timeout in minutes, last activity by visitor <desktop timeout>,<mobile timeout>. Chats waiting in pending queue more than n seconds should be auto-assigned first. Time in seconds Support application name, visible in browser title. Nama aplikasi bantuan, terlihat dalam judul peramban. Allow user to reopen closed chats? Mengizinkan pengguna untuk membuka kembali percakapan tertutup? Track all logged operators activity and ignore their individual settings. How long operator should go offline automatically because of inactivity Change to your site Terms of Service Ubah Syarat Layanan situs Anda How many seconds chat accept link is valid. Set 0 to force login all the time manually. Berapa detik percakapan menerima link yang sah. Tetapkan 0 untuk memaksa masuk setiap waktu secara manual. system/buttons Block this IP Save Simpan Update Perbarui Cancel Batal Edit Ubah Delete Hapus Empty... Kosong... New Baru Updated Telah diperbarui Search Block IP Block e-mail Yes No Close Send message to visitors Send the message and start a chat Send Kirim Check all Save and continue Simpan dan lanjutkan Continue Lanjutkan Start archiving Mulai mengarsipkan Return Kembali Save & Exit Delete department Hapus departemen Send test notification Submit Test Tes Send test message Kirim pesan tes Voice call abstract/abstract_form Updated! Telah diperbarui! chat/copyautoresponder Copy Copied! Please choose atleast one department! abstract/widgettheme Welcome message Offline message Pending chat messaging Visitor not replying messaging Operator not replying messaging On-hold chat messaging Close messaging Survey Multi-language chat Add translation Search for language. Enter * to see all. See all variations Invitation Bot Dynamic Events Design Inject HTML Choose what bot trigger element append after auto responder message Preview Download theme Unduh tema Status widget style Gaya widget status Widget container Wadah widget Messages style Need help widget Widget butuh bantuan Chat widget Custom content Custom CSS CSS kustom Custom bot style Notification Online status options Offline status options Images Live preview Pratinjau tampilan Visitor messages style Tampilan Pesan Pengunjung Operator messages style Tampilan Pesan Operator New message separator style Scroll to the bottom style Other Override embed code settings Build your own need help widget layout Set default HTML If you want to get nerdy you can build your own eye catcher using default template as starting point. You can adjust need help widget dimensions above. Also see what placeholders we support. General settings Pengaturan umum Text changes Perubahan Teks Text content before user fields Choose manually bot ant trigger Default Other Operator messages style System assistant messages style General Bubble background color Title color Text color Warna teks My messages bubble background color Other operator bubble background color Chat background color New message separator color Time text color Title text color Message text color Main background color Link default text color Default text color Dropdown background color Navigation bar icons text color Navigation bar icons hover text color Tab border color Button text color Button background color Button border color Button active text color Button active background color Button active border color Dropdown hover background color Dropdown border color Online background color Panel header background color Panel header border color Header background color Panel background color Active tab background color Breadcrumb background color Breadcrumb border color Menu active background color Menu text color Tab text color Table border color Navbar toggle background color Navbar toggle border color Tab active text color Header border color Button border radius Choose a bot Choose a trigger Minimum time in second how long sync has to be stopped before allowing reset auto responder Maximum time in seconds how long sync has to be stopped before we do not reset auto responder Disable reset auto responder if visitor was redirected to survey Do not send messages to pending chat if chat is assigned to operator. This auto responder applies only to proactive invitations. If variable is not passed should we keep previously recorded value? This variable is invisible for operator and will be stored in chat_variables attribute Invitation message width Invitation message placement from bottom Invitation message placement from right Mobile HTML Mobile style Custom image 1 Custom image 2 Custom image 3 Custom image 4 Custom image 5 Disabled Non-aktifkan Disable chat preview Name Nama Name of the company Nama perusahaan Chat status if customer is chatting with a bot Header icons order. _print is optional and indicates we should also print a text after an icon Need help header text Teks judul butuh bantuan Need help tooltip timeout, after how many hours show again tooltip? After how many seconds after page load show need help tooltip? After how many seconds after page load show status widget Need help widget width Need help widget height Position from right Position from bottom Show need help tooltip? Hide need help widget for mobile devices. Always visible. Usefull if you make custom HTML and want that need help would be always visible. Hide close button Hide message time from visitor Use modern look. It is used only in older widget. Use a new widget look for old embed code. If you can not change easily old embed codes you can force system to load new widget still. Need help standard text Teks standar butuh bantuan Widget border width (px) Lebar batas widget (px) Online status text [old widget] Offline status text [old widget] Operator intro text Teks pengenalan operator Have a question? Ask us! Punya pertanyaan? Tanyakan pada kami! Background color Warna latar belakang Status widget border color Warna batas widget status Text/Icon color Operator image in chat widget Gambar operator dalam widget percakapan Logo image, visible in popup Gambar logo, terlihat dalam popup Logo image, visible in widget left corner, 16x16 Gambar logo, terlihat dalam widget pojok kiri, 16x16 Show copyright widget logo in left corner Tampilkan hak cipta logo widget di sudut kiri Hide widget close button Sembunyikan tombol tutup widget Hide popup option Sembunyikan pilihan popup Disable sound for the visitor by default If visitor opens a popup keep chat in the widget also Header height (px) Tinggi header (px) Widget response layout width trigger (px) Header padding (px) Lapisan header (px) Site URL URL Situs Text above start chat form fields Teks di atas kolom formulir mulai percakapan Custom html before start chat form fields, popup Inject HTML on widget open Header HTML. Here you can paste custom head HTML. Custom html before start chat form fields, widget Custom page CSS (new widget only) Custom html before start chat form fields, popup (bot mode) Custom html before start chat form fields, widget (bot mode) Custom html before standard widget header Custom html inside standard widget header Custom html before standard widget status header Start chat button text, standard chat TOS text Title of the minimize icon Title of the popup icon Title of the end chat icon Start chat button text, bot chat Leave a message button text Online image Gambar online Notification icon Offline image Gambar offline Widget header background color warna latar belakang judul widget Widget border color Warna batas widget Custom need help HTML Need help background color Warna latar belakang butuh bantuan Need help hover background color Warna latar belakang butuh bantuan mengambang Need help text color Warna teks butuh bantuan Text when user starts chat based on proactive invitation Text when operator closes a chat Text when user starts a chat and is waiting for operator to join a chat. Only if queue is 1 or if less than a minute wait time. Text when user starts a chat and is waiting for operator to join a chat. Only if queue is > 1. {number}, {avg_wait_time}, {avg_wait_time_live}, {avg_wait_time_live__string if more than one minute live wait time}, {avg_wait_time__string if more than one minute wait time} Text when user starts a chat but department is offline Leave a message form text Tinggalkan formulir pesan teks Thank you for your feedback text Need help border color Warna batas butuh bantuan Need help close background color Warna latar belakang tutup butuh bantuan Need help close hover background color Warna latar belakang tutup butuh bantuan mengambang Need help operator image Gambar operator butuh bantuan Status widget additional CSS, takes effect after save CSS tambahan widget status, berlaku setelah disimpan Custom CSS only for popup Widget container additional CSS, takes effect after save CSS tambahan wadah widget, berlaku setelah disimpan Widget body additional CSS, takes effect after save CSS tambahan badan widget, berlaku setelah disimpan Minimize image Kecilkan gambar Restore image Kembalikan gambar Close image Tutup gambar Popup image Gambar popup Visitor bubble background color Visitor title color Warna Judul Pengunjung Visitor text color Warna Teks Pengunjung Operator bubble background color Operator title color Warna Judul Operator Operator text color Warna Teks Operator Show voting thumbs? Tampilkan icon voting? Use different title for the name field Use different title for the e-mail field Use different title for the file field Use different title for the phone field Use different title for the question field Use different title for department? E.g Location Gunakan judul lain untuk departemen? Misal: Lokasi Location Lokasi Additional option before department selection Opsi tambahan sebelum memilih departemen Choose department Pilih departemen Button background hover color Button top and bottom Button padding right and left Button font size Widget height (px) Widget width (px) Operator avatar Need help avatar Widget position from right to append Widget position from bottom to append Widget position from right to append in invitation After how many user messages show switch to human button. empty - never, 0 - always Placeholder for message text Main operator title, {nick}, {name}, {surname} Chat is unavailable and offline form is disabled. Do not allow visitor to edit previous message by pressing up arrow Before closing chat ask user does he really want to to close chat Show start chat form instantly after operator closes a chat. Show previous chat messages in chat widget. Hide job title Close chat if page is refreshed. Usefull if you have embed code in popup. Do not prefill offline message with chat messages. Hide BB Code button Show new messages snippet widget Allow visitor to change font size Show go to survey button on chat close Try to expand widget to full screen in page embed mode Automatically determine intro message by bot default message Try to detect language from browser headers Bubble style messages Hide chat status block Use expanding message area Hide visitor profile Notifications enabled Notification title Notification domain Header icons color Offline widget background color Offline widget border color Offline text/icon color Show close widget button in status widget Show operator profile in a new row Enable embed code override New messages text. 1 message case New messages text. 2 or more new messages Scroll to the bottom Scroll to the bottom background color Close button position in embed mode New message text New message text color New message background color Widget themes Tema widget abstract/proactivechatinvitation Set priority to If department is online and visitor starts a chat and is waiting for some to accept chat. This will be initial message he will get. If department is offline and visitor starts a chat this message will be send instaed of default welcome message. If this message is empty - welcome message will be send. You can also use 5 images using keywords as {proactive_img_1}, {proactive_img_2}, {proactive_img_3}, {proactive_img_4}, {proactive_img_5}. You can use these events. These events should be used on onclick event. Main wrapper element should have id of New widget options Old widget options If chat was accepted by the same language speaking operator you can send visitor a custom message on chat accept event. What languages should be ignored. If chat language is one of the selected, message will not be send. If you leave empty - message we will be send only if translated message is found. If you want pro active chat invitation to work it has to be enabled in Jika anda ingin menggunakan undangan percakapan proaktif, anda perlu mengaktifkan di chat configuration konfigurasi percakapan also online users tracking has to be dan pelacakan pengguna online harus enabled diaktifkan Object ID Category Message File If same identifier used for two columns, both values will be represented in single column. Line Severity Source Time Language, leave empty for all. E.g lit, rus, ger etc... Name Operator. Visitor will see this operator nick. Position Department Departemen User Wait message. Visible when users starts chat and is waiting for someone to accept a chat. Wait timeout. Show visitor this message when wait timeout passes How many times repeat message? Applied only to first message. Redirect visitor to survey if visitor does not responds within N seconds Survey Timeout. [1] Default on hold message Message for timeout [1] Message for timeout [2] Message for timeout [3] Message for timeout [4] Message for timeout [5] Timeout. [2] Timeout. [3] Timeout. [4] Timeout. [5] Message to visitor on chat close Message to visitor if department is offline Message to visitor if operator speaks same language as visitor. Icon name Icon identifier it should have same value you enter in alert icon trigger Column name Column identifier Column icon, material icons text Variable name Enabled Visible in chat list Visible in online visitors list Department rule to apply To what department transfer chat Expected variable value Set chat priority to Rule priority Javascript variable value Variable identifier Variable changed from [b]{old_val}[/b] to [b]{new_val}[/b] Log message for for variable. Variables you can use {old_val}, {new_val} Variable type Default message Visitor ID Event ID Timestamp Value Name for personal purposes Operator name Time on site in seconds Delay invitation widget show for N seconds if invitation was already matched. Delay invitation widget show for N seconds if trigger is matched for first time. If dynamic invitation was matched on page refresh show instantly. Otherwise dynamic conditions will have to be matched again. Inject only HTML, widget state will not be changed. Matched invitation is executed on each page load. Pageviews Referrer domain without www, E.g google keyword will match any of google domain How many times user show invitation, 0 - untill users closes it, > 0 limits. Requires e-mail Requires name Show on these devices only Assign to shown operator Show everytime it is matched Show invitation next time even if a customer started a chat Requires phone Show random operator profile Enter operators IDs from whom random operator should be shown, separated by comma Identifier, for what identifier this message should be shown, leave empty for all Tag Auto responder to apply Campaign Bot Trigger to execute Execute bot only if there is no online operators Matched times Message to user Message to returning user Nick which will be used if we cannot determine returning user name This is dynamic invitation Choose a dynamic event Show invitation if visitor is idle for n seconds Disabled Apply HTML invitation only to mobile devices Inject HTML everytime dynamic event occurs Do not show widget automatically Show widget on invitation to chat. Applies only to desktop devices. Close button above invitation Show profile photo on the left Hide operator name in invitation widget Show default header on proactive widget open event Play sound Append trigger content in full widget Append trigger content in intro message Identifier Do not store event if from last event has passed less than x seconds. Filter by value Audit log Auto responder Balasan secara otomatis Chat alert icons Chat columns Chat priority String (case sensitive) String (case insensitive) Integer Decimal Encrypted Chat variables Pro active chat campaigns Pro active chat events Mouse leaves a browser window Visitor idle N seconds on site Pro active chat invitations Undangan percakapan pro aktif Pro active chat variables Subject chat/startchatformsettings Allow to attatch a file Add event Remove Start a chat form settings Pengaturan Formulir "Mulai Percakapan" At least one field has to be visible and required in the popup and page widget Setidaknya satu bidang harus terlihat dan diperlukan dalam popup dan halaman widget Custom fields generator, these fields will be visible in start chat forms Field label Default value Type Text Password Hidden Dropdown Visible on Offline and online form Only offline Only online Show if Always Username is empty Size (between 1 and 12) Field identifier Is required Hide if prefilled Options Each option in new line Add a field left right Priority Enable leave a message functionality automatically if there are no online operators Aktifkan fungsi meninggalkan pesan secara otomatis jika tidak ada operator secara online Auto start chat if there is no required fields. Usefull in case bot handles chat. Open popup on mobile devices using mobile layout. Do not process internal pages and use redirects. Disable start chat URL Online form settings Pengaturan formulir online Offline form settings Pengaturan formulir offline Additional form settings Custom fields URL Arguments Pre chat Name Nama This field is visible in the popup Bidang ini terlihat dalam popup This field is visible in the page widget Bidang ini terlihat dalam halaman widget This field is invisible but prefilled data is collected Bidang ini tidak terlihat tapi pra data yang diisi dikumpulkan This field is hidden if chat is started with bot This field is Bidang ini adalah Required Wajib Optional Opsional Column width, 1-12 E-mail E-mail Message Pesan Automatically start chat then user starts typing. Only message field has to be required Start chat process in the background as soon user submits form. Only message field has to be required Phone Telepon Terms of service acceptance checkbox Centang kotak menerima syarat dan ketentuan Checked by default Allow to attach a file Show operator profile above input fields Remove space after operator profile Hide message label Show messages box above input fields, usefull for UX combinations. Hide start chat button. Usefull if in the theme you choose bot and trigger with a buttons. No border under a profile Lazy load widget content. Widget content will be loaded only if visitor clicks a status icon. Initial user message height in pixels Department settings Requires pre-filled department User can not change passed department. Encryption Encryption key, min length 40 Argument identifier Argument name Start chat settings List of start chat settings Department New Please enter resource identifier Add resource Minimum 40 characters for encryption key! Start chat form settings Pengaturan Formulir "Mulai Percakapan" Default settings chat/lists/search_panel Select event Object ID Category Source Exclude personal responses User ID Search Cari Department filter Choose department Title Message Fallback message Department Departemen Subject CSV Import Date range from Hour and minute from Date range to Hour and minute to Generate Include content Include survey Include messages statistic Include subject Include additional chat variables as columns Export XLS Export CSV Export XLS/CSV Close selected Delete selected Hapus yang terpilih Nick Panggilan User group Select group User Pengguna Select user Pilih pengguna Chat ID E-mail E-mail Department group Advanced search Select hour Select minute Wait time Vote status Any Not Voted Up Voted Down vote Chat status Product Visitor ID Chat duration Chat duration from From Chat duration till Till Proactive invitation Bot Visitor status on chat close Online Offline Undetermined Has unread operator messages Yes No IP Has unread messages Unanswered chat Anonymised Chats without an operator Chats with an operator Chats which had a bot Chats which did not had a bot Abandoned chats Dropped chat Print Cetak Export chats Update view Save as view Reset Choose department group Choose status Pending chats Active chats Bot chats Closed chats Chatbox chats Operators chats Select product Choose proactive invitation Select bot Choose country Select department Pilih departemen Type to search Ketik untuk mencari Search for a user. First 50 users are shown. Transfer to bot only if department is offline Bot follows online hours. Department will be offline if there is no online operators or it is outside work hours. Select translations Name Hidden Visible only if online Disabled Survey Select survey File name Please choose Invitation Group field Exclude offline requests from charts Show only offline requests Has unread messages from visitor Abandoned chat Compare to past Agent Chats Choose subjects for stats Group by Month Day Week Day of the week Sunday Monday Tuesday Wednesday Thursday Friday Saturday Day interval to include from Day interval to include to Date range from to Susunan tanggal awal akhir Average Total number of chats Number of chats while online Hours on chat (sum of chat duration) Time online (sum of time spend online) AVG number of chats per hour Average pick-up time Average chat length Include hours (from, to) Group results by operator Minimum chats Optional XLS XLS XML JSON Save Username Nickname Surname Account status Active Deactivated Go to my views Include records from the past The higher number the higher in the views list it will appear Save search chat/subject If you do not choose any department, subject will be visible for all departments Choose a subject Set a subject Subject Subject selected! Subject unselected! Please choose a subject survey/form Add option Enter a possible answer to your question here... Enable stars Enable question Enable question with an answers chat/cannedmsg Main Add translation Search for language. Enter * to see all. Edit Identifier, use it like {identifier} in canned responses, or bot Default Add combination Default value Value Priority Rules with highest priority will be checked first Replaceable variables Identifier Delete New Title/Message Judul/Pesan Department Departemen User Pengguna Delay Jeda Position Posisi Auto send Kirim otomatis Edit message Ubah pesan Delete message Hapus pesan New canned message Pesan kaleng baru By default last 30 days statistic is shown. Used This change will be applied to all departments that use this canned message Messages We are not collecting statistic. Active it Title Judul Explain Jelaskan Automatically send this message to user then chat is accepted Secara otomatis mengirim pesan ini kepada pengguna kemudian percakapan diterima Delay in seconds Jeda dalam detik The smaller the position value the higher the canned message will appear in the list Message Pesan Fallback message HTML Snippet Tag's Subject Canned messages Pesan kaleng Edit canned message Ubah pesan kaleng Default department if visitor does not have assigned one Name Department, if you do not choose command will be available to all departments. Group Language Siteaccess Personal canned message Pesan kaleng pribadi Canned message was saved Pesan kaleng telah disimpan Personal auto responder message Please enter a name Please enter a identifier Please enter a default value Please enter a canned message Silakan masukkan pesan kaleng Canned message tags should not contain # character Please choose a department! Please enter language name! Please choose a language! System configuration Konfigurasi sistem 🔍 Navigate with ⮃ and ↵ Enter. Esc to quit. Send instantly Dialects Edit dialect Languages chat/startchat New ↓ Scroll to the bottom New message! Chat is currently unavailable Please try again later. Department is disabled Departemen nonaktif E-mail E-mail Enter your email address Phone Telepon Enter your phone Enter your message Masukkan pesan anda Your question Pertanyaan anda Type your message here and hit enter to send... Ketik pesan Anda di sini dan tekan enter untuk mengirim.. Please provide a department Name Nama Enter your name Are you sure you want to close this chat? Type your message here... Live support is not available in your country Dukungan Langsung tidak tersedia di negara Anda Live Support Dukungan langsung There are no online operators at the moment, please leave a message Saat ini tidak ada operator yang online, silakan tinggalkan pesan File File Your request was sent! Permintaan anda telah terkirim! Leave a message Tinggalkan pesan Send message Cancel Record voice message Stop recording Play recorded audio Stop playing Send voice message I accept my personal data will be handled according to Saya menerima data pribadi saya akan ditangani sesuai dengan our terms and to the Law syarat dan ketentuan hukum kami Please choose Silahkan pilih Start chat Mulai percakapan Department Departemen Offline Offline Have a question? Ask us! Ada pertanyaan? Tanyakan kepada kami! Send Kirim Department is offline Departemen sedang offline Go to leave a message form Pergi ke formulir tinggalkan pesan Cancel and choose another department Batalkan dan pilih departemen lainnya characters Karakter Personal assistant Asisten pribadi Fill out this form to start a chat Isikan formulir ini untuk memulai percakapan There are no online operators at the moment, please leave your message Saat ini tidak ada operator yang online, silakan tinggalkan pesan anda Me Saya Product Produk Choose a product Pilih produk Choose your language Pilih bahasa Anda Minimize Popup End chat You Us Summary Invalid CSRF token! Token CSRF tidak sah Please enter a valid email address Silakan masukkan alamat email yang sah Maximum 50 characters Maksimal 50 karakter At this moment you can contact us via email only. Sorry for the inconveniences. Please enter your name Silakan masukkan nama anda Maximum 100 characters Please enter your message Silakan masukkan pesan anda Maximum Maximal characters for a message karakter untuk sebuah pesan You have to accept our Terms Of Service Anda harus menerima syarat dan ketentuan kami Please enter your phone Silakan masukkan telepon anda Maximum 100 characters for phone Maksimal 100 karakter untuk telepon Invalid file File tidak valid Please choose department! Silahkan pilih departemen Could not find a product! Tidak dapat menemukan produk! Could not determine a default department! Tidak dapat menentukan departemen default! Please choose a product! Silakan pilih produk! At the moment department is overloaded, please choose a different department or try again later! is required diperlukan Could not decrypt data! Tidak dapat decrypt data! Visitor Pengunjung Your request was not processed as expected - but don't worry it was not your fault. Please re-submit your request. If you experience the same issue you will need to contact us via other means. Invalid file extension Invalid file extension! To big file! Chat was transferred to operator! Chat was transferred to bot! Button action could not be found! Trigger could not be found! Update actions could not be found! Please enter a message, max characters Silahkan masukkan sebuah pesan, max karakter You cannot send messages to this chat. Please refresh your browser. Pending Chat Unread message Pesan belum terbaca Alert notification Bot Chat New message from operator Transfer Chat Assigned Chat You do not have permission to chat! Please contact site owner. Anda tidak memiliki izin untuk memulai percakapan! Silakan hubungi pemilik situs. Fill in the form to start a chat Isi formulir untuk memulai percakapan You can edit only your own messages! You have subscribed to new messages notifications! Enter a message Pending to join... Already a member Invite Cancel invite Leave the group Enter operator name or surname or just click search to invite Leave the group, you still can join anytime you want. You cannot send messages to this chat. Chat has been closed. Please enter a message characters max. Start a chat BB code Start a chat with us! New messages! Close Back This chat is closed now. You can close window. Your message... Thank you for your feedback... Chat can not be started now. Please try again later. Go to Survey. There was an issue sending the message. Try again. No internet connection. Please choose! Cancel voice message Play recorded message Stop playing recorded audio system/htmlcode Absent Top right Bottom left Bottom right corner of the screen Pojok kanan bawah layar Bottom left corner of the screen Pojok kiri bawah layar Middle right side of the screen Bagian tengah kanan dari layar Middle left side of the screen Bagian tengah kiri dari layar Full height right Full height left no survey tidak ada survei HTML code Kode HTML Popup width Lebar popup Popup height, used only if iframe is used Tinggi popup, hanya digunakan jika iframe digunakan Identifier, this can be used as filter for pro active chat invitations and is use full having different messages for different domains. Only string without spaces or special characters. Pengenal, dapat digunakan sebagai filter untuk undangan percakapan pro aktif dan berguna memiliki pesan yang berbeda untuk domain yang berbeda. Hanya deret tanpa spasi atau karakter spesial. Leave empty if it is not important to you Biarkan kosong jika tidak penting bagi Anda Offer timeout in days, after how many days show offers for the same visitor again, leave empty for session Batas waktu penawaran dalam hari, setelah berapa hari menunjukkan penawaran untuk pengunjung yang sama lagi, biarkan kosong untuk per sesi For what domain you are generating embed code? Untuk domain apa Anda menghasilkan kode tertanam? example.com example.com Choose prefered http mode Pilih model http prefered Based on site (default) Berdasarkan situs (default) Choose a language Pilih bahasa Chatbox messages content height Tinggi muatan pesan kotak percakapan Theme Tema Default Standar Copy the code from the text area to the page where you want it to be rendered Salin kode dari area teks ke halaman yang Anda inginkan untuk dirender Place this tag where you want the Live Helper Chatbox module to render. Tempatkan tag ini di mana Anda ingin untuk membuat modul Live Helper Chatbox. Place this tag after the Live Helper Chatbox module tag. Tempatkan tag ini setelah tag modul Live Helper Chatbox. Chatbox Kotak percakapan Position from the top, is only used if the Middle left or the Middle right side is chosen Posisi dari atas, hanya digunakan jika bagian kiri samping atau bagian kanan samping di pilih Pixels Piksel Percents Persen Size Ukuran Width Lebar Height Tinggi Position Posisi Disable responsive layout for status widget. Nonaktifkan tata letak responsif untuk widget status. Disable minimize icon Nonaktifkan ikon meminimalkan Show chatbox content instead of widget, users will be able only minimize, not close it. Tampilkan isi chatbox bukannya widget, pengguna akan dapat hanya meminimalkan, bukan menutupnya. Show chatbox content minimized first time if content is shown. Tampilkan isi chatbox diminimalkan pertama kali jika konten ditampilkan. Copy the code from the text area to the footer, before the closing &lt;/body&gt; tag Salin kode dari textarea ke footer, sebelum tanda penutup </body> Copy the code from the textarea to page where you want it to be rendered Salin kode dari area teks ke halaman dimana Anda inginkan untuk diterjemahkan Place this tag where you want the Live Helper FAQ module to render. Place this tag after the Live Helper FAQ module tag. Status text Teks status FAQ pertanyaan yang sering diajukan Position from the top, only used if the Middle left or the Middle right side is chosen Posisi dari atas, hanya digunakan jika bagian tengah kiri atau bagian tengah kanan di pilih Choose what form you want to embed Pilih bentuk apa Anda ingin tanamkan Identifier Pengenal Place this tag where you want the Live Helper Questionary module to render. Place this tag after the Live Helper Questionary module tag. Help us to grow Bantu kami untuk berkembang Embed code Kode pencantuman Widget embed code (new) Widget embed code (legacy) Page embed code (legacy) Widget embed code Kode pencantuman widget Page embed code Kode pencantuman halaman Set default speech recognition language Speech language Languages Dialects Operator ID ID operator To what operator chat should be assigned automatically? Sampai Operator apa percakapan harus ditetapkan secara otomatis? General Umum Design Desain Hide status when offline Sembunyikan status ketika offline Show a ‘leave a message form’ when there are no online operators Department Departemen Any Apapun Copy the code from the text area to the page where you want your status to appear Salin kode dari area teks ke halaman dimana anda ingin status anda muncul Place this tag where you want the Live Helper Plugin to render. Place this tag after the Live Helper Plugin tag. Show the page widget when a mouse is clicked Disable proactive invitations Disable online tracking (this overrides the system configuration) Cookie is valid only for domain where javascript embedded (excludes subdomains) Try to detect language automatically Survey at the end of chat Survei pada akhir chat Product Produk Minimize action, applies only if status widget is at the bottom Tindakan meminimalkan, hanya berlaku jika widget status di bagian bawah Keep where it was Tetap di mana itu berada Minimize to bottom of the screen Minimalkan ke bawah layar Native placement - it will be shown where the html is embedded Penempatan asli - akan ditampilkan di mana html tercantum Invisible, only JS API will be included Tidak terlihat, hanya JS API yang akan diikutsertakan Popup window width Lebar jendela popup Popup window width in pixels Lebar jendela popup dalam piksel Popup window height in pixels Tinggi jendela popup dalam piksel Widget width Lebar widget Widget width in pixels Lebar widget dalam piksel Widget height in pixels Tinggi widget dalam piksel Position from the top, only used if the middle left or the middle right side is chosen Percentage Identifier – enter a unique identifier here. This is useful for separating messages and proactive chat invitations from different domains/web pages. Enter a string without special characters or spaces such as “homepage” or “website1”. Please do not enter protocol, only domain name is required Mohon untuk tidak memasukkan protocol, hanya nama domain yang diperlukan Place this tag where you want the Live Helper Status to render. Place this tag after the Live Helper status tag. Static image On each refresh start a new chat. Users will loose chat session browsing through pages! Usefull in embed mode. Check for operator invitation messages. If you are planning to send messages to online visitors manually you can check this. Widget embed/click mode widget (default) Widget position Widget position placement. Bottom right Middle right Middle left Bottom right, full height Bottom left, full height Online status text Offline status text. If you lave empty we will return empty image. Sample image Source code with a link Hash arguments. Visitor will not be able to change passed arguments. Show a leave a message form when there are no online operators Widget status position from right or left depending on main position. E.g 10 or -10 Widget status position from bottom. E.g 10 or -10 System configuration Konfigurasi sistem Chat expired Chat kadaluarsa Invalid hash Hash tidak valid Chat was removed Chat sudah dipindah chat/getstatus Close Tutup Open in a new window Buka di jendela baru Minimize/Restore Kecilkan/Pulihkan Our staff are always ready to help Staff kami selalu siap untuk membantu Live help is online... Bantuan langsung sedang online... Need help? Butuh bantuan? Allow operator to see your page content? Biarkan operator untuk melihat konten halaman Anda? New messages Live Help Live help is offline... Bantuan langsung sedang offline... Screen shared, click to finish Layar bersama, klik untuk menyelesaikan abstract/list Are you sure? Apakah kamu yakin? audit/options Audit Configuration How many days keep log? Log javascript errors Log users changes What objects changes log? Settings updated Options genericbot/list Login history Download Commands list New Bot list Import Bot exceptions groups Rest API Calls Translations groups Translations items Could not execute with args Visitor was blocked by Confirm Cancel Function is not callable Choose Bots user/userlist ID User ID Message IP Date Edit Ubah Delete Hapus Command Bot Trigger Name Identifier Username Nama pengguna Start activity Last activity Aktivitas terakhir Duration Was offline for Active chats Pending chats Inactive chats Real Time Active chats Update stats Users Pengguna Username (Nickname) E-mail E-mail Maximum number of chats operator can have. Number of chats Excluded from auto assign workflow Login As New user Pengguna baru System configuration Konfigurasi sistem Statistic Users Actions chat/adminchat Redirect user to contact form Started at Reopen chat Membuka kembali percakapan Strike Quote Youtube HTML Code Bold Italic Underline Font Size Color Apply Insert image or file Preview Attach uploaded file Lampirkan berkas terunggahan Block visitor Close chat Tutup percakapan Screen sharing Berbagi layar Copy messages Delete chat Hapus percakapan Modify chat Edit chat Print Mencetak Are you sure? Apakah anda yakin? Redirect to contact form Please enter a URL Masukkan URL Redirect to another url Mail was send Surat telah terkirim Send mail Kirim surat Redirect user to survey Choose recognition language Transfer chat Memindahkan percakapan Footprint Jejak kaki Additional data Data tambahan Hidden field Kolom tersembunyi Identifier Chat Click to change chat status Klik untuk mengubah status percakapan Pending chat Percakapan tertunda Active chat Percakapan aktif Closed chat Percakapan yang sudah tertutup Chatbox chat Percakapan kotak percakapan Operators chat Percakapan operator Bot chat Chat duration Durasi percakapan Chat owner Pemilik percakapan Location on map Created at Started wait at Closed at Department Departemen This is offline message E-mail E-mail Online profile Previous chats Phone Telepon Product Produk Screenshot Computer Smartphone Tablet User left Kiri pengguna Time zone Zona waktu Visitor Pengunjung Start a call Waited Telah menunggu Files Berkas Could not detect. Make sure that GEO detection is enabled. Tidak dapat mendeteksi. Pastikan deteksi GEO sudah diaktifkan. Map Peta No information Refresh Segarkan User browsing information Informasi penjelajahan user Chats Percakapan Chat notes These are saved per chat Visitor notes. Will remain the same for the same visitor chats. These are saved per visitor Remarks Ditandai Private chat between operators Include system messages Messages Pesan Copied! Copy to clipboard Close dialog Menutup percakapan Notes Catatan Invitation Select campaign Select a canned message Pilih pesan kaleng BB Code Personal Global Hold/Un-Hold chat Send delayed canned message instantly Kirim pesan kaleng tertunda secara langsung Send Kirim Created Dibuat Priority Visitor ID Automatic translation Redirect user to another url Mengarahkan pengguna ke URL lain Sending... Are you sure you want to delete this chat? Mobile Auto responder got error did not accepted chat in time. Chat was assigned to Hold removed! has accepted the chat! Invalid chat status Visitor has already left a chat. Hold can not be applied. Form data not valid Has no access to this chat has invited for the private chat. questionary/htmlcode Show overlay Tampilkan overlay Show different offers for the same user Tampilkan penawaran yang berbeda untuk pengguna yang sama Copy the code from the text area to the page header or footer Salin kode dari area teks ke header atau footer halaman Status text Teks status Expand the widget automatically for new users Besarkan widget secara otomatis untuk pengguna baru Copy the code from the text area to the footer, before the closing &lt;/body&gt; tag Salin kode dari textarea ke footer, sebelum tanda penutup </body> HTML code Kode HTML browseoffer/index Browse offers Penawaran peramban General Umum Browse your offers Telusuri penawaran Anda HTML Code Kode HTML Forms Formulir Form Formulir canned/import Updated Imported Removed Remove old canned messages If you do not check we will try to update existing records without removing all records. Import Expected columns does not match! Invalid file format chat/chat Last visitor message time Show/Hide right column Tampilkan/Sembunyikan kolom kanan User is typing now... Saat ini pengguna sedang mengetik... Write Preview This chat was closed. You can not write messages anymore. You can only read a messages. You are not chat owner, type with caution. Switch between chats using Alt+ arrows Search for canned messages by using their tags #hash. You can drop files here. Pending Tunda Active Aktif Closed Telah tertutup Chatbox chat Percakapan kotak percakapan Operators chat Percakapan operator Bot chat Change chat status Ganti status percakapan Cancel Batal Type your message here... Close Tutup Send Kirim Decrease height Increase height This chat is closed. Percakapan ini sudah tertutup Pending confirm Konfirmasi masih tertunda Load more... Chatbox is disabled. Kotak percakapan dinonaktifkan Invalid hash or auto creation is disabled Hash tidak sah atau pembuatan otomatis dimatikan Back to chat Switch to widget Pindah ke widget Visitor Pengunjung Chat started Percakapan telah dimulai is typing now... sedang mengetik.... Operator is typing now... Saat ini operator sedang mengetik... You have closed this chat! You have been redirected to survey! files/files Not an accepted file type Bukan tipe berkas yang diterima Filesize is too big Ukuran berkas terlalu besar Refresh Segarkan Delete file Hapus berkas Sent by Customer Sent by Operator Drop your files here. Jatuhkan berkas anda di sini. chat/avatarbuilder Build your avatar We will generate avatar based on this string if you do not choose some parts Choose Robo Girl Blonde Evilnormie Country Johnyold Asian Punk Afrohair Normie female Older Firehair Blond Ateam Rasta Meta Color Set chat/bbcodeinsert Image Link Link title Bold Italic Please enter link to an image Please enter a link Here is a link Positive Neutral Negative Things Money Please enter link to an image! Please enter a link! chat/blockedusers IP IP Nick/Email IP/E-mail Block type Department Nick/E-mail Expires in Block date User who blocked Remove block Hapus blokir Empty... Kosong... Expires days (cool off) days Permanent/unlimited Block Block visitor Nick Nick and Department E-mail Blocked users Pengguna diblokir Please enter an IP to block Silakan masukkan IP untuk memblokir User blocking failed, perhaps you do not have permission to block users? Pemblokiran pengguna gagal, apakah anda tidak memiliki izin untuk memblokir pengguna? Please choose a block type! Chat does not have an e-mail set! Please choose expire option! Visitor was blocked! kernel/message Are you sure? Apakah anda yakin? department/edit Any Apa saja Edit department Ubah departemen Edit department group Edit department limit group Name Nama Visible only if online Disabled Nonaktifkan Will not be visible to visitor Tidak akan terlihat untuk pengunjung Hidden Tersembunyi Archived Maximum pending chats, if this limit is reached department becomes offline automatically Group limit Delay in seconds before leave a message form is shown. 0 Means functionality is disabled, Keterlambatan dalam detik sebelum meninggalkan formulir pesan ditampilkan. 0 Sarana fungsi dinonaktifkan, Priority, used for chats priority Priority, used for departments sort Automate online hours Otomasi jam online Notifications Pemberitahuan Chat transfer worklow Alur perpindahan percakapan Auto assignment Penugasan secara otomatis Product Miscellaneous Bermacam-macam Bot configuration Survey Work hours/work days logic is active Logika hari kerja/jam kerja aktif Your personal time zone Widget time zone Workdays/work hours, during these days/hours chat will be active automatically Hari kerja/jam kerja, selama hari/jam ini percakapan akan diaktifkan secara otomatis Work hours, 24 hours format, 1 - 24, minutes format 0 - 60 Jam kerja, format 24 jam, 1 - 24, format menit 0-60 If you want that chat ignored operators online status and went online only by these defined hours can do that here These hours will be using time zone to render widget online status Change default time zone. Hours from Dari jam Hours from, E.g. 8 Dari jam, cth: 8 Minutes from Dari menit Minutes from, E.g. 30 Dari menit, cth: 30 Hours to Sampai jam Hours to, E.g. 17 Sampai jam ke, cth: 17 Minutes to Sampai menit Minutes to, E.g. 30 Sampai menit ke, cth: 30 Custom period Date from Custom work day Date to Add Period Start time End time Remove XMPP recipients Penerima XMPP XMPP group recipients Penerima grup XMPP E.g somechat@conference.server.org/LiveChat Cth somechat@conference.server.org/LiveChat These messages will be send as group messages Pesan-pesan berikut akan dikirim sebagai pesan grup Inform about new chats using Informasikan percakapan baru melalui XMPP messages Pesan XMPP Send XMPP messages to all department operators Mail messages Pesan Surat How many seconds chat can be pending before about chat is informed a staff Berapa detik sebuah percakapan bisa tertunda sebelum percakapan diinformasikan ke staf Inform about unread messages if from last unread user message has passed (seconds) Please enter value in seconds Silakan masukkan nilai dalam detik Inform then chat is accepted by one of the staff members using Memberi informasi kemudian percakapan diterima oleh salah satu anggota staf yang menggunakan Other Lainnya Inform then chat is closed by operator, only mail notification is send. Menginformasikan ketika percakapan ditutup oleh operator, hanya email pemberitahuan yang dikirim. Inform then chat is closed automatically, only mail notification is send. Additional e-mail address address to inform about closed chats, to this e-mail will be send all notifications about closed chats To what department chat should be transferred if it is not accepted Timeout in seconds before chat is transferred to another department. Minimum 5 seconds. Transfer immediately to this department if current department has no online operators? Reset assigned user on chat transfer? Automatic transfer is disabled if there is online operators Execute new chat logic again for recipient department? Jalankan lagi percakapan logika baru untuk departemen penerima? Execute unanswered chat logic again for recipient department? Jalankan lagi percakapan logika tidak terjawab untuk departemen penerima? Based on selected department these products will be shown Enable products Required Assigned products This field is max 50 characters length and can be used for any purpose by extensions. This field is also indexed. Panjang maksimal bidang ini 50 karakter dan dapat digunakan untuk tujuan apapun dengan ekstensi. Bidang ini juga diindeks. None Tidak satu pun Departments Departemen Maximum pending chats E-mail E-mail These bot logic applies also Custom attribute 1 Custom attribute 2 Custom attribute 3 Exception groups to apply Nick, what should be operator nick. E.g Support Bot Command, do not add ! prefix Please choose a bot Please choose a trigger Choose a bot Priority Custom message Identifier Translation Choose Private Not presented Monday Senin Tuesday Selasa Wednesday Rabu Thursday Kamis Friday Jumat Saturday Sabtu Sunday Minggu System configuration Konfigurasi sistem Edit a department Ubah departemen Departments groups Departments limit groups Edit a group chat chat/syncadmininterface New window Open in a new window Buka di jendela baru No previous chats h. jam. m. menit. s. detik. ago yang lalu Nothing found Tidak ditemukan Add chat Tambahkan percakapan Start chat Mulai percakapan Last activity Aktivitas terakhir Accept chat Terima percakapan Empty... Kosong... Configure dashboard Konfigurasi Dashboard All active chats will appear here. Location Sort by location Visitor Pengunjung Sort by visitor nick Sort by last message time Sort by chat start time Sort by operator Sort by department Has unread messages Chat started at Receive or send indicator and time since it happened Offline request Number of messages by user More than user messages Name You have unread messages Accept invitation and join private chat Accept invite Reject for private chat Reject invite You can join public chat Join public chat You are member of this group chat Member Your new group name Private group Public group New Last message Department Departemen Pending chat Operator Operator Sort by online status Last activity ago Aktivitas terakhir Active chats Percakapan aktif Sort by active chats number Change operator status Sort Urutkan Wait time Waktu tunggu Redirect user to contact form. Mengarahkan pengguna ke formulir kontak Are you sure? Apa kamu yakin? Time since last message Wait time or time since chat was started Time ago Waktu lalu Bot chats will appear here. Please enable bot chats list in your account! Sort by close time Department group Pending chats Percakapan tertunda Bot chats Load statistic Group chats will appear here. Chats assigned to you will appear here. List includes pending and active chats. You will see short list of your site visitors here. Delete chat Hapus Chat All pending chats will appear here. Subject filtered chats will appear here. Created Dibuat Transferred chats to you will appear here. Transfer time Waktu transfer Transferred chats to your department will appear here. Transferred chats to you or your department will appear here. chat/translation Visitor language My language Auto translate Translating Automatically detected Automatic translation Translate operator message to visitor language On save automatically translate old chat messages. If not checked only new messages will be translated. Automatically translate operator and visitor messages You can always translate old chat messages by clicking right mouse button on the message. Save settings Translation settings Enter text for testing purposes Translated text Detected language Bahasa yang terdeteksi Detect language Deteksi Bahasa Translate Terjemahkan Enable translation service Aktifkan servis terjemahan Bing Bing Google Google Yandex Use Bing service Gunakan Bing servis Select Region Bing client secret, key is never shown for security purposes Bing access token expires Use Google service API key, key is never shown for security purposes Set referrer, usefull if want to limit calls to specific referrer. Use Yandex service Settings updated Missing translate region Missing text to translate Could not detect a language Could not translate Could not detect language We could not detect operator language Detected operator and visitor languages matches, please choose languages manually Operator language is not supported by Google translation service Visitor language is not supported by Google translation service! Translation configuration Settings has been saved Please choose translation languages manually and click Auto translate chat/voice_video Voice & Video & ScreenShare Has not started Visitor - waiting for permission to join the call Visitor - permission granted Pending operator to join the call Operator has joined the call Pending visitor to join the call Visitor requested to join a call Visitor has joined a call Operator has requested a voice call with you! Start a call Visitor requested to start a voice call. Join call Cancel Stop sharing your screen Share your screen Enable video Disable video Un-mute mic Mute mic Call for the visitor also will end. End the call Leave a call. Visitor will remain on the call Leave the call Audio call Audio & video call Let visitor in Please wait untill operator let's you in Me Please wait untill operator let's you join the call Visitor is waiting for someone to let him in! Pending visitor to join the call! Visitor has joined the call! Operator Start conversation chat/screenshot Take user screenshot Ambil screenshot pengguna Refresh Segarkan Taken Diambil Empty... Kosong... Perhaps screenshot is under way or screenshot is not supported on client browser, click refresh to check for a screenshot Mungkin screenshot sedang berlangsung atau screenshot tidak didukung pada browser klien, klik segarkan untuk memeriksa screenshot Screenshot Screenshot Screenshot store error Screenshot ready... chat/chatpreview Chat preview Tampilan Chat Send chat front/default Pending confirm Konfirmasi masih tertunda Active chats Percakapan aktif Unread messages Pesan belum terbaca Closed chats Percakapan yang sudah tertutup All pending chats Semua percakapan tertunda All active chats Semua percakapan aktif All unread chats Semua percakapan yang belum terbaca All closed chats Semua percakapan yang sudah tertutup You do not have permission to use chattabschrome function Anda tidak mempunyai wewenang untuk menggunakan fungsi chattabschrome Please Silahkan login first. Masuk dahulul Online operators Operator online Open last 10 my active chats Open my active chats Last 10 your active chats will be always visible Keep my active chats Hide nicknames for offline chats Old dashboard New dashboard Hide/Show chat tabs Tabs/List in left column Chat ID to open Open a chat Open chats Mail settings Pengatuan Email SMTP SMTP Expand or collapse right menu chat/checkchatstatus You are talking with our bot now. A support staff member has closed this chat Anggota personel pendukung telah menutup percakapan ini A support staff member has joined this chat Anggota personel pendukung telah bergabung dengan percakapan ini At this moment there are no logged in support staff members, but you can leave your messages Untuk saat ini tidak ada anggota personel pendukung yang sudah masuk, tetapi anda bisa meninggalkan pesan Pending a support staff member to join, you can write your questions, and as soon as a support staff member confirms this chat, he will get your messages Menunggu anggota personel pendukung untuk bergabung, Anda dapat menulis pertanyaan Anda, dan segera setelah anggota personel pendukung menerima percakapan ini, dia akan mendapatkan pesan Anda You have been transferred. Please wait for operator to join a chat... You are number in the queue. Please wait... Chat status if customer is chatting with a bot Custom need help HTML Pending a support staff member to join, you can write your questions, and as soon as a support staff member confirms this chat, they will get your messages OR Less than a minute You are number {number} in the queue. Please wait... OR Average waiting time for attention is {avg_wait_time} minute{avg_wait_time__s} Thank you for your feedback Type your message here and hit enter to send... {nick} Chat is currently unavailable. Please try again later. New message! New messages! ↓ Scroll to the bottom New Visitor has been redirected to contact form Pengunjung telah diarahkan ke formulir kontak chat/part/operator_profile Subscribe/Unsubscribe for notifications Skype call Panggilan Skype Switch To Human chat/user_settings End the chat Enable/Disable sound about new messages from the operator Aktifkan/Matikan suara untuk pesan baru dari operator Print Mencetak Send chat transcript to your e-mail Kirim transkripsi percakapan ke e-mail Anda. Change my visibility to visible/invisible Ganti kondisi saya ke terlihat/tidak terlihat Change my status to online/offline Ubah status saya menjadi online/offline Enable/Disable sound about new messages from users Aktifkan/Matikan suara untuk pesan baru dari pengguna Enable/Disable sound about new pending chats Aktifkan/Matikan suara untuk percakapan baru yang tertunda Toggle between dark and white themes Change my persistent status to online Send chat chat/dashboardwidgets Choose what widgets you want to see Widgets Alert icons Column number Choose for what icons we should show notification. Choose what icons you want to exclude from the list. Settings updated Send mass invitation message Filter chats by subject Notifications about bot chats To receive browser notifications you have to enable them in your account Notifications settings. Notify me about bot conversation after defined number of user interactions. Notify me if visitor writes more than defined number messages. online status Search was saved Online operators Active chats Online visitors Departments stats Pending chats Transfered chats Ongoing trigger alerts Group chats Unread chats Closed chats My active and pending chats Bot chats chat/editchatconfig Edit Ubah Value in Nilai masuk site access akses situs Update Perbarui Data updated Data telah diperbarui chat/editnick Your information Updated! Telah diperbarui! chat/errors/adminchatnopermission You do not have permission to access the current chat or chat was merged/deleted! chat/syncuser Support staff member has closed this chat Anggota staf pendukung telah menutup percakapan ini Read more Edit nick Ubah nick Previous conversation Hide Typing... Transferred to as no operators online in Chat was automatically transferred to Percakapan telah ditransfer secara otomatis ke from dari Chat was closed by cron! Chat was closed by cron because of inactivity! Chat was closed by cron because visitor left the pending chat! Support has closed the chat window, but You can leave messages, and the administrator will read them later. Personel pendukung telah menutup jendela percakapan, tetapi anda dapat meninggalkan pesan dan administrasi akan membacanya nanti. You do not have permission to view this chat, or the chat was deleted Anda tidak memiliki izin untuk melihat percakapan ini, atau percakapan ini telah di hapus chat/chatnotexists Chat was deleted Percakapan sudah dihapus Survey not exist please check embed code options Resume chat Lanjutkan percakapan chat/errors/entertext Please enter text! Silakan masukkan teks! system/xmpp Geo adjustments active Penyesuaian geo aktif Settings updated Pengaturan telah diperbarui XMPP settings Pengaturan XMPP XMPP active XMPP Aktif XMPP Message content Isi pesan XMPP XMPP Message about accepted chat XMPP Pesan tentang obrolan diterima XMPP XMPP GTalk GTalk Use standard XMPP service Gunakan layanan XMPP standar Host Host Port Port Login Masuk Password Kata sandi Resource Sumber daya Server Server Recipients Penerima Default recipients Penerima default Test recipients Penerima tes Individual recipients Penerima individu Test group recipients Penerima grup tes Test message will be send to your account e-mail Pesan tes akan dikirimkan ke email akun anda Use GTalk for messaging Gunakan GTalk untuk pengiriman pesan Information for your google app Informasi untuk google app anda Redirect URL, this url you will have to enter in your google app configuration URL Pengalihan, url ini perlu dimasukkan ke pengaturan google app anda Enter your app information bellow Masukkan informasi app anda di bawah ini OAuth 2.0 Client ID Client ID OAuth 2.0 Please enter your Client ID Silakan masukkan Client ID anda Client secret Kode Rahasia Client Please enter to what gmail address test message should be send? This message will be send to test e-mail Send test message Kirim pesan tes Revoke access token Cabut token akses Revoke permission to send a message Cabut izin untuk mengirimkan pesan Authentificate and grant permission to send a message Sahkan dan berikan izin untuk mengirimkan pesan Grant permission to send a message Berikan izin untuk mengirimkan pesan Succesfully authorised, now you can try to send a message Berhasil divalidasi, sekarang anda dapat mencoba mengirimkan pesan Token was revoked Token telah dicabut XMPP message was sent succesfuly Pesan XMPP telah berhasil dikirim Invalid test e-mail address chat/geoadjustment Apply to chat widget status indicator these rules also? performance decrease is associated with this option Apakah akan diterapkan pengaturan untuk widget status indikator percakapan ini? Penurunan kinerja dikaitkan dengan pilihan ini Make chat status normal for these countries, countries can be separated by comma "de,gb,us,fr" means chat would be shown as usual only for these countries. Membuat status percakapan normal untuk negara-negara ini, negara dapat dipisahkan dengan tanda koma "de, gb, kita, fr" berarti obrolan akan ditampilkan seperti biasa hanya untuk negara-negara ini. For Untuk all semua custom kustom E.g. ar,pl Cth. ar,pl Other countries, put widget/chat status to Negara-negara lain, menempatkan widget / status percakapan offline status status offline hidden/disabled, widget will not be shown tersembunyi/dinonaktifkan, widget tidak akan ditampilkan For unmatched countries put chat status to Untuk negara yang tak tertandingi menempatkan percakapan status normal status status normal GEO adjustment Penyesuaian Geografis chat/onlineusers GEO detection configuration Konfigurasi deteksi GEO Map location Lokasi Peta GEO Enabled GEO telah diaktifkan Use this service Gunakan layanan ini API Key Kunci API Use mod_geoip2 Gunakan mod_geoip2 Country code server variable Variabel server untuk kode negara Country name server variable Variabel server untuk nama negara City name server variable Variabel server untuk nama kota Region name server variable Variabel nama daerah server Latitude variable Variabel lintang Longitude variable Variabel bujur Use http://ip-api.com Use https://www.abstractapi.com/ip-geolocation-api Use MaxMind, does not depend on any third party remote service Gunakan MaxMind, tidak tergantung pada setiap pengendali layanan pihak ketiga You can download city/country database from. Anda dapat mengunduh kota / negara dari database bcmath php extension detected ekstensi bcmath php terdeteksi Location of city database Kota lokasi database User country based detection, faster Deteksi berdasarkan negara pengguna, lebih cepat File exists File sudah ada File does not exists File tidak ada User city based detection, slower Deteksi berdasarkan kota pengguna, sangat lambat Use PHP-GeoIP module Gunakan modul PHP-GeoIP Support for PHP-GeoIP detected Dukungan untuk PHP-GeoIP terdeteksi Requests will be comming from Permintaan akan datang dari Username Nama pengguna IP, if your site remote IP is different from detected one, please provide correct remote IP address IP, apabila remote IP situs berbeda dengan yang terdeteksi, silakan sediakan alamat remote IP yang benar Save Simpan Drag a marker where you want to have map centered by default. Zoom is also saved. Tarik penanda ke tempat yang Anda inginkan untuk sentralisasi peta secara default. Pembesaran juga tersimpan. Google Maps API key, saved automatically. After pasting the key, refresh the page. Settings updated Pengaturan telah diperbarui Send message Kirim pesan Chat list Daftar Chat Dashboard Dashboard City Kota Lat. Lintang. Lon. Bujur. Time zone Zona waktu Identifier Pengenal Nick Additional information Informasi tambahan Last activity Aktivitas terakhir ago yang lalu On page Yes Ya No Tidak User does not have any message from operator Pengguna tidak memiliki pesan apapun dari operator User have not seen message from operator, or message window still open. Pengguna belum melihat pesan dari operator, atau jendela pesan masih terbuka. User has seen message from operator. Pengguna telah melihat pesan dari operator. User is chatting Pengguna sedang bercakap-cakap User is not having any chat right now Saat ini pengguna sedang tidak memiliki percakapan Operator has send message to user telah mengirimkan pesan ke pengguna No one has send any message to user yet Belum ada orang yang mengirimkan pesan ke pengguna First visit Kunjungan pertama Last visit Kunjungan terakhir Total visits Total kunjungan time(s) invitation logic was applied Berapa kali logika undangan diaplikasikan Pageviews Tampilan halaman Total pageviews Total tampilan halaman Time on site Waktu di situs Total time on site Total waktu di situs Current page Halaman ini Came from Datang dari Are you sure? Apakah kamu yakin? Clear list Bersihkan daftar User tracking is disabled, enable it at Pelacakan pengguna dimatikan, aktifkan pada Chat configuration Konfigurasi percakapan Online visitors list Online visitors on map Preview chat Pratinjau chat Visits Kunjungan New Baru has sent a message to the user telah mengirimkan sebuah pesan ke pengguna Seen Dilihat Unseen Belum dilihat Page Halaman From Dari Enable/Disable sound about new visitor Aktifkan/Nonaktifkan suara tentang pengunjung baru Enable/Disable browser notifications about new visitor Aktifkan/Nonaktifkan pemberitahuan browser tentang pengunjung baru Online visitors Pengunjung online User has message from operator Pengguna memiliki pesan dari operator Marker timeout before it dissapears from map Batas waktu penanda sebelum menghilang dari peta seconds detik minute menit minutes menit online users pengguna online Show only connected Group list by Daftar grup dengan Group by Grup dengan User country Negara pengguna Page title Judul halaman Referrer Pengarah Department Departemen Refresh list every Segarkan daftar setiap second detik Show visitors who visited site in the past Menunjukkan pengunjung yang mengunjungi situs di masa lalu hour Jam day hari days hari Max records to return Maksimal untuk mencatat kembali Visitor local time Pengunjung waktu setempat By user status on site Berdasarkan status pengguna di situs Action Tindakan User has not seen a message from the operator, or the message window is still open. Pengguna belum melihat pesan dari operator, atau jendela pesan masih terbuka. User has seen the message from the operator. Pengguna telah melihat pesan dari operator. User does not have any messages from the operator Pengguna tidak memiliki pesan apapun dari operator Chat Percakapan Returning Kembali Start a chat +20 (More than 20 seconds spend on site) 20 (Less than 20 seconds spend on site) Files upload for users is active Unggah berkas untuk pengguna aktif Allow visitor to choose only one file for the upload Files upload for operators is active Unggah berkas untuk operator aktif Remove meta information from images Uploaded files from visitors are scanned Voice messages for visitors is active Voice messages for operators is active If you do not choose any department from below we will track all departments. Country code variable does not exist! Variabel kode negara tidak ada! Country name variable does not exist! Variabel nama negara tidak ada! Please enter city variable! Silakan masukkan variabel kota! Please enter latitude variable! Silakan masukkan variabel lintang! Please enter longitude variable! Silakan masukkan variable bujur! Please enter API Key! Setting service provider failed, please check that your service provider allows you to make requests to remote pages! Pengaturan penyedia layanan gagal, silakan periksa bahwa penyedia layanan anda memungkinkan anda untuk membuat permintaan ke halaman remote! MaxMind city file does not exists! File kota MaxMind tidak ada! MaxMind country file does not exists! File negara MaxMind tidak ada! Setting service provider failed, please check that MaxMind database files exists! Pengaturan penyedia layanan gagal, pastikan file database MaxMind ada! Please enter the API key! Silakan masukkan kunci API! Please enter the API username! Silakan masukkan nama pengguna API! Please enter IP! Silakan masukkan IP! Setting service provider failed, please check that your service provider allows you to make requests to remote pages and your API key and username is correct! Pengaturan penyedia layanan gagal, silakan periksa bahwa penyedia layanan anda memungkinkan anda untuk membuat permintaan ke halaman remote dan kunci API dan nama pengguna sudah benar! Setting service provider failed, please check that your service provider allows you to make requests to remote pages and your API key is correct! Pengaturan penyedia layanan gagal, pastikan penyedia layanan Anda mengizinkan Anda untuk membuat permintaan ke halaman dan kunci API Anda benar! Setting service provider failed, please check that you have installed php-GeoIP module and GeoIPCity.dat file is available! Pengaturan penyedia layanan gagal, pastikan Anda telah menginstal modul php-GeoIP dan GeoIPCity.dat file yang tersedia! Please choose a service provider! Silakan pilih penyedia layanan! Online users Pengguna online system/configuration Request notification permission Meminta izin notifikasi Close button Tombol tutup Chat duration New chat notification settings Pengaturan notifikasi pesan baru Supported: group_chats, online_operators, departments_stats, online_visitors, pending_chats, unread_chats, transfered_chats, active_chats, closed_chats, bot_chats, my_chats Supported: dashboard,online_map,online_users,pending_chats,online_map,active_chats,unread_chats,closed_chats,online_operators Default settings Departments Departemen Departments groups Departments limit groups Time zone settings Pengaturan zona waktu E-mail templates Template e-mail GEO detection configuration Konfigurasi deteksi GEO Alert icons Chat archive Arsip percakapan Audit Logs Configuration Login history Automation Auto responder Balasan secara otomatis Blocking Blocked users Pengguna diblokir Bot Bot list Bot exceptions Translations groups Rest API Calls Commands Browse offers embed code Canned messages Pesan kaleng Canned replaceable variables Chat Additional chat columns Chat configuration Konfigurasi percakapan Live help embed code Kode pencantuman bantuan langsung Chats list Daftar percakapan Chat priority Additional chat variables Chatbox embed code Kode pencantuman kotak percakapan Mail settings FAQ embed code Kode pencantuman pertanyaan yang sering diajukan Files File Files configuration List of files Daftar berkas GEO adjustment Penyesuaian GEO Group chat Group chats list Options Integration Languages configuration Konfigurasi bahasa Visual settings for the visitor Widget themes Import new themes Default theme Visual settings for the admin Admin themes Default admin theme Personal theme Maintenance Perbaikan & Pemeliharaan Mobile Settings Sessions Notifications Subscribers list Offline settings Paid chat configuration Update information Perbarui informasi Pro active chat invitations Undangan percakapan pro aktif Pro active chat campaigns Pro active chat events Pro active chat variables Product Questionary embed code Kode pencantuman kuisioner Re-captcha settings Rest API Start chat form settings Pengaturan Formulir "Mulai Percakapan" Statistic Statistik Subjects Surveys Synchronization and sound settings Pengaturan sinkronisasi dan suara Chat transfer configuration Automatic translations Users Pengguna List of groups Daftar grup List of roles Daftar peran Import users Password requirements Advanced Users actions Voice & Video & ScreenShare Webhooks Incoming webhooks Send webhook message XMPP settings Pengaturan XMPP Speech System configuration Konfigurasi sistem Embed code Kode pencantuman Live help configuration Konfigurasi bantuan langsung System Sistem Show notification only if I am an owner pending chat You will stop receive notifications for pending chats if you are not an owner Show notifications if I am offline You will not receive notifications if you are not online Show alert for new chats Show alerts for transferred chats You will receive alert notification if chat is transferred directly to you. You will be able to accept it directly from alert. Activity tracking is set at global level. Your settings will be be ignored. Timeout value still will be taken from your account settings. Change my online/offline status based on my activity After certain period of time if no actions are detected you will be marked as offline automatically Choose timeout value Select after how long of inactivity you will be marked as offline automatically Use default system value minutes File configuration Konfigurasi berkas Edit file New file File baru chat/listchatconfig Application name Nama aplikasi Site settings Pengaturan situs New and old widget supported attribute Old widget supported attribute Other attributes (Widget is open) or (closed and user has activity in last 5 minutes and ping respond) (Widget is open or closed) and (user has activity in last 5 minutes and ping respond) Update Perbarui Settings updated Pengaturan telah diperbarui Data protection Screen sharing Notifications about new chats Pemberitahuan tentang chat baru Copyright settings Pengaturan hak cipta Online tracking Pelacakan online Misc Lain-lain Visitor activity Workflow Alur kerja Chat configuration Konfigurasi percakapan Online if Chat related Percakapan terkait Cookie related Cookie terkait This determines should status widget change it's status once operator logins. Recommended value 290 List chat configuration Daftar konfigurasi percakapan chat/pendingchats Information Informasi Operator Department Status Open in a new window Buka di jendela baru Reject chat Tolak percakapan Pending chat Active chat Closed chat Chatbox chat Operators chat Bot chat Empty... Kosong... Chats list Daftar percakapan Login history Commands Bots Rest API Calls Translations groups chat/activechats Close chat Tutup percakapan Delete chat Hapus percakapan Offline request Open in a new window Buka di jendela baru Empty... Kosong... chat/closedchats Delete chat Hapus percakapan Empty... Kosong... pagelayout/pagelayout Empty... Kosong... Nothing found... collapse/expand Active chats Percakapan aktif Closed chats Percakapan yang sudah tertutup My active and pending chats Pending chats Percakapan tertunda Unread messages Pesan belum terbaca Chats transferred to you directly Percakapan dipindahkan ke anda secara langsung Transferred to your department Dipindahkan ke departemen anda Download XLS Hard limit Soft limit Hard limit - (active online operators chats - inactive online operators chats) (soft limit - active chats) Hard Soft Group chats Number of elements in list Main information All departments Check all Only online Only explicit online Hide hidden Hide departments Hide departments groups Hide disabled Department group Department Users Search for operator User User group Bot chats Departments stats Online operators Online visitors Pengunjung online Ongoing trigger alerts! Transferred chats Clean cache Offline Online Home Home Modules Browse offers Chatbox Kotak percakapan FAQ Pertanyaan yang sering diajukan Questionary Kuisioner New chat request Permintaan percakapan baru New chat has been transferred to you directly! Edit Quote Copy Copy all Ask for help Translate New Chat Dashboard Settings This window will be automatically refreshed in {{lhc.lhcVersionCounter}} seconds due to a version update. You have weak internet connection or the server has problems. Try to refresh the page. Error code {{lhc.lhcConnectivityProblemExplain}} You went offline because of inactivity. Please close other chat windows if you have any Chat tabs Chats list Daftar percakapan My views Account Akun Logout Logout Configuration Dark/bright New messages New chats Invisible Visible Always online Based on activity chat/syncadmin System assistant Asisten sistem chat/maintenance Maintenance Automatic chats close, click to close old chats Tutup otomatis percakapan, klik untuk menutup percakapan lama Automatic chats purge, click to purge old chats Membersihkan otomatis percakapan, klik untuk membersihkan percakapan lama Update chats duration by using new algorithm Perbarui durasi percakapan dengan menggunakan algoritma baru Closed chats Tutup percapakan Purged chats Bersihkan percakapan Chats duration was updated Durasi percakapan telah diperbarui chat/statistic Chats number grouped by date and nick user agent Statistic Statistik What charts to display Chat numbers by status Unanswered chat numbers Message types Proactive chats number vs visitors initiated Number of chats by subject Canned messages statistic Number of Thumbs Up/Down Number of chats by country Jumlah percakapan berdasarkan negara Number of messages by user Number of chats per hour, average chat duration Average wait time in seconds (maximum of 10 minutes) Number of chats by user Number of chats by department AVG visitor wait time by operator Average chat duration by user in seconds Usefull if you prefill usernames always Unique group field records grouped by date Chats number grouped by date and group field Thumbs up Thumbs down Number of chats Unique records Active Operators Pending Closed Proactive Visitors initiated Visitors System Bot and Auto responder Average chats Max chats Download CSV All operators statistic will be downloaded Please choose statistic parameters first! Total chats Total percakapan Bot Default checked charts for Chats statistic Statistik percakapan Department statistic generation Average chat duration should be calculated fo the last minutes hour hours day days week weeks Average wait time should be calculated for the last Collect canned messages usage statistic Updated Online Disabled Overloaded Offline Date Hour Parameter Parameter Value Nilai User Pengguna Total messages Total pesan Votes Suara Last activity Aktivitas terakhir If you have thousands of chats generating this report can significantly increase server load! ago yang lalu Avg. Wait Time Chats Started Abandoned Chats % of chats Abandoned at time % Total Total visitors Visitors City Visitors Country New visitors Chatbox chats Percakapan kotak percakapan Last 24h statistics Unique grouped by date nick's user agent's device type's Average number of chats & peak per hour Number of Thumbs Down Number of Thumbs Up Operators statistic, top 100 by chats number Agents statistics Departments Last 24 hours statistics Total statistics Total active chats Total percakapan aktif Total closed chats Total percakapan yang sudah tertutup Total messages (including visitors, system and operator messages) Total messages (only operators) Total percakapan (hanya operator) Total messages (only system messages) Total pesan (hanya pesan sistem) Total messages (only visitors) Total pesan (hanya pengunjung) Total pending chats Total percakapan tertunda Unanswered chats Returning visitors Countries Cities User agent Time on site more than 10 min. chat/modifychat E-mail is send then visitor starts new browsing session User attribute Chat attributes Debug E-mail Recipient e-mail Inform me then visitor returns E-mail is send when visitor starts new browsing session Nick Phone Update chat Perbarui percakapan Unanswered chat Department Chat information was updated Informasi percakapan telah diperbarui chat/sendchat Enter your e-mail Masukkan e-mail Anda chat/sendmail Recipient Penerima Recipient e-mail E-mail Penerima Subject Judul From name Nama pengirim Reply e-mail Alamat e-mail balasan From e-mail E-mail pengirim Type your message to the user Ketikkan pesan anda ke pengguna Send the mail Kirim surat Embed link to file Sisipkan tautan ke file Send mail to the user Kirim surat ke pengguna Mail was sent to the user Surat telah terkirim ke pengguna Please enter recipient e-mail! Silakan masukkan e-mail penerima! From e-mail is missing! E-mail pengirim tidak ada! Reply e-mail is missing! Alamat e-mail balasan tidak ada! Subject is missing! Judul tidak ada! chat/sendnotice Type your message to the user Ketik pesan anda ke pengguna Open full widget for the visitor Assign the chat to me if the visitor replies Do not send automated messages if the customer replies Requires e-mail E-mail dibutuhkan Requires name Nama dibutuhkan Requires phone Telepon dibutuhkan Campaign Canned message Send the message Kirim pesan Visitor have assigned chat with id Chat is in pending/active state. Chat is in bot status. Chat is closed, we will start a new chat. We will initiate a new chat, because visitor has ended previous chat already. Is in survey/closed chat/filling contact form Visitor does not have any chat. We will initiate a new chat. Send the message and start a chat Message was sent to the user Pesan telah terkirim ke pengguna If the message was already sent, this will mark it as not delivered and the user will be shown the chat message again. Jika pesan sudah terkirim, ini akan menandainya sebagai belum disampaikan, dan pengguna akan ditunjukkan pesannya lagi. Send a message to the user Kirim sebuah pesan untuk pengguna Type your message to the operator Ketik pesan Anda ke operator Start chat with operator Mulai percakapan dengan operator chat/syncandsoundesetting Save Simpan Update Perbarui Cancel Batal Settings updated Pengaturan telah diperbarui Synchronisation and sound settings Pengaturan sinkronisasi dan suara How many seconds for a user to be considered as being online Berapa detik seorang pengguna dianggap online Value in seconds Nilai dalam detik Sync for new chats, interval in seconds Sinkronisasi untuk percakapan baru, selang waktu dalam detik Check for messages from the operators, interval in seconds Periksa pesan dari operator, selang waktu dalam hitungan detik Preload previous chat messages on chat open Messages settings Sync for a new user message, interval in seconds Sinkronisasi untuk pesan pengguna baru, selang waktu dalam detik Show browser notification for new messages New chat request notification settings Pengaturan pemberitahuan permintaan chat baru Play a new pending chat sound on a new chat request Mainkan bunyi percakapan tertunda baru pada permintaan percakapan yang baru Play a sound on a new message for a back office user Mainkan bunyi pada pesan baru untuk pengguna back office Play a sound on a new message for a front end user Mainkan bunyi pada pesan baru untuk pengguna depan Show alert message on a new chat request Tampilkan pesan peringatan pada permintaan chat baru How many times play sound notification Berapa kali memainkan notifikasi suara Number Nomor Delay between sound notifications in seconds Jeda antara suara notifikasi dalam detik delay in seconds jeda dalam detik Seconds detik Please enter a valid online timeout value! Silakan masukkan nilai batas waktu online yang sah! Please enter a valid operator message timeout value! Silakan masukkan nilai batas waktu pesan operator yang sah! Please enter a valid back office sync interval! Silakan masukkan selang waktu sinkronisasi back office yang sah! Please enter a valid new messages sync interval! Silakan masukkan selang waktu sinkronisasi pesan baru yang sah! Synchronization and sound settings Pengaturan sinkronisasi dan suara user/account Canned messages Statistic Name Nama Updated Telah diperbarui General Interface Delete Hapus Hide bot profile while chat is in bot mode Start chat with hidden message box Do not count button click as a visitor message Updated! Update Perbarui What languages you speak? If pending chats comes in the same language as chosen one. To you will be assigned same language chats first. Updating... Logged user Login pengguna Account data Data akun Assigned departments Departemen yang ditugaskan Visible lists Daftar yang terlihat Chats Speech Permissions Do not enter a password unless you want to change it Jangan masukkan kata sandi kecuali anda ingin menggantinya Username Nama pengguna Your username Nama pengguna Anda Password Kata sandi Enter a new password Masukkan kata sandi baru Repeat password Ulangi kata sandi Repeat the new password Ulangi kata sandi baru Email Email Your email address Chat nickname Surname Nama keluarga Job title I receive other operators permissions request Skype Skype XMPP username Nama pengguna XMPP Photo Foto Return Kembali Pending chats list enabled Active chats list enabled Unread chats list enabled Closed chats list enabled My pending and active chats list enabled Bot chats list enabled I can see all pending chats, not only assigned to me Automatically accept assigned chats Auto join private chats Do not scroll to the bottom on chat open Exclude me from auto assign workflow Auto preload previous visitor chat messages Auto uppercase sentences Maximum active chats Show permissions Account updated Akun diperbarui All departments Individual departments Assign as operator Read only Assign in read only mode Show archived departments Departments groups Offline Chat status will not change upon pending chat opening Pending chats User receives other operators permissions request User can see all pending chats, not only assigned to him Exclude from auto assign workflow In order to change operator permissions you have to edit roles Created Notifications Personal auto responder Personal canned messages Pesan kaleng pribadi Avatar builder Enter any string to generate an avatar Click to set avatar Main Add translation Password was updated. Now you can go to back office. chat/transferchat current Member of these departments groups Online Offline Transfer to a user Pindahkan ke pengguna Transfer to a department Pindahkan ke departemen Change owner Change department Logged in users Pengguna yang telah masuk Transfer a chat to one of your departments users Pindahkan percakapan ke salah satu pengguna departemen Only logged and online operators Only operators from same departments Transfer Pindahkan Only departments which are online and explicitly assigned operator are online Exclude hidden departments Exclude disabled departments You will still remain an owner of the chat. Transfer chat chat/userjoined Visitor has joined the chat! Visitor has joined the chat from popup chat window! chat/userleftchat Visitor has left the chat! Visitor has left the chat! has closed the chat explicitly! invite to chat Page unload. Visitor has closed the chat explicitly! chatarchive/archive Chat archive Arsip percakapan Archives list Daftar arsip New archive Arsip baru Configuration chatarchive/archivechats Archiving has finished. Pengarsipan telah selesai. See archived chats Lihat percakapan yang terarsip chatarchive/editarchive Edit archive Ubah arsip Archive updated Arsip telah diperbarui chatarchive/newarchive Date from Tanggal awal E.g Cth: Date to Tanggal akhir New archive Arsip baru Please enter a valid from date range! Silakan masukkan susunan tanggal awal yang sah! Please enter a valid to date range! Silakan masukkan susunan tanggal akhir yang sah! chatarchive/list Archives list Daftar arsip From date Tanggal awal Till date Tanggal akhir List chats Daftar percakapan Process again Proses lagi Edit Ubah Archived chats Percakapan yang terarsip chatarchive/listarchivechats Archived chats Percakapan yang terarsip Information Informasi chat/previewchat Last 100 messages rows 100 baris pesan terakhir chatarchive/process Process archive Proses arsip Process Proses chatarchive/process_content Date from Dari tanggal Date to Sampai tanggal Potential chats to archive Percakapan yang berpotensi untuk diarsip Archived chats Percakapan yang terarsip First archived chat ID Last archived chat ID Archive progress Kemajuan pengarsipan Pending for action... Menunggu tindakan... Terms dictionary Kamus istilah first archived chat ID ID Percakapan yang terarsip paling awal last archived chat ID ID Percakapan yang terarsip paling akhir number of archived chats Jumlah percakapan terarsip number of archived messages Jumlah pesan terarsip Error accoured during archive process Terjadi kesalahan ketika proses arsip sedang berlangsung chatbox/configuration Chatbox Kotak percakapan General Umum General settings Pengaturan umum Chatbox list Daftar kotak percakapan system/messages Updated Telah diperbarui chatbox/form Chatbox name Nama kotak percakapan Name of manager Nama manajer Identifier Pengenal Chatbox active Kotak percakapan aktif chatbox/generalsettings Chatbox settings Pengaturan kotak percakapan Default new chatbox name Nama default kotak percakapan baru Default operator name Nama operator default Messages limit in the chatbox Batas pesan di kotak percakapan Auto creation by chatbox identifier is enabled Pembuatan otomatis berdasarkan pengenal kotak percakapan diaktifkan Secret hash, this is used when auto creation is disabled Hash rahasia, digunakan ketika pembuatan otomatis di nonaktifkan more information on how to use it informasi lebih lanjut mengenai bagaimana menggunakannya Paid chat settings chatbox/list Chatbox list Daftar kotak percakapan Name Nama Identifier Pengenal Chatbox Kotak percakapan kernel/messages Are you sure? Apa kamu yakin? chatbox/new New chatbox Kotak percakapan baru New Baru system/etracking Events tracking Events Tracking List of events tracking settings by department Please enable events tracking first! Enable Events Tracking Track all departments Enable tracking only for selected departments. Javascript to execute on event. {{eventCategory}}, {{eventAction}}, {{eventLabel}}, {{eventInternal}} you can use as placeholders. Choose one of the possible templates Google Analytics Javascript for static URL. Paste your GA or any other script here. Widget Chat Invitation Need help Bot Track this event Status was clicked Category Event action Event label Offline message If you leave empty we will set automatically invitation name. Invitation hide Cancel invitation Called if invitation was in full widget and widget was minimised or visitor clicked close icon in invitation tooltip Invitation clicked. Visitor clicked invitation tooltip. It is not triggered if it just clicks status icon while invitation tooltip is shown. Invitation was read. Means visitor opened widget with an invitation either by clicking invitation tooltip or status icon. Need help was shown Need help was hidden Need help was clicked Need help close icon was clicked Bot trigger was executed We will set eventLabel to trigger name Please choose a department Please enter a name Events tracking by department Edit event tracking New event tracking Default settings department/departments Edit Departments Departemen Name Nama E-mail E-mail Hidden Disabled Visible only if online Overloaded Archived Yes No Edit department Ubah departemen Clone New department Departemen baru Are you sure? Apa kamu yakin? Departments groups Group Pending chats Active chats Inactive chats Bots chats Online operators active chats Online operators inactive chats Max chats Departments limit groups Group chat Operator Type Creation time Public Chat support Private Group chat options User group Operator in chat will see automatically members from this group to be invited into private support chat within chat. Replaceable variables System configuration Konfigurasi sistem Archive configuration Departments list Group chats cobrowse/browse Click blue eye at the top to request screen share Request screen share Show my mouse position to visitor On highlight scroll user window location to match my Follow user scroll position On click navigate user browser Screen sharing session has finished Screen is shared Co-browse is stopped by error Co-browse is stopped! chat/operatorsbalancing Active Maximum number of active chats user can have at a time, 0 - unlimited Maximum number of department active chats, 0 - unlimited If this limit is reached, new chats will not be assigned to any operator. Automatically assign chat to another operator if operator did not accepted chat in seconds, 0 - disabled Minimum delay between chat assignment to operator Delay in seconds before next chat can be assigned to operator. Exclude inactive chats Pending and active chats which visitors has closed chats explicitly or visitors being redirected to survey will be excluded Assign chat to lowest number of chats having operator Try to assign chats first to the same language speaking operators Check for presence of variable Resume auto assign if chat remains pending for n seconds Hide send e-mail button for operators in chat window gallery/album_list_admin Are you sure? Apa kamu yakin? department/new New department Departemen baru New department group New department limit group New bot New command New exception group New Rest API Call New translation group New translation item New group chat System configuration Konfigurasi sistem Edit New faq/faqwidget FAQ Pertanyaan yang sering diajukan Ask a question Bertanya Keyword Search No items were found Type your question Ketik pertanyaan Anda E-mail E-mail Question Pertanyaan Send your question Kirim pertanyaan Anda Your question was submitted! Pertanyaan Anda telah disampaikan! Please enter a question! Silakan masukkan pertanyaan! Please enter your email address! faq/new Question Pertanyaan Answer Jawaban URL, enter * at the end for the wildcard URL, masukkan * pada akhir untuk wildcard The URL where this question should appear, leave it empty for all URL dimana pertanyaan seharusnya muncul, biarkan kosong untuk semua Submitter e-mail Pengirim e-mail Identifier, can be used to filter questions by identifier Pengenal, dapat digunakan untuk menyaring pertanyaan dengan pengenal Question is active Pertanyaan aktif New question Pertanyaan baru faq/list FAQ pertanyaan yang sering diajukan Question Pertanyaan Identifier Pengenal Active Aktif Y Ya N Tidak Edit Ubah Delete this question Hapus pertanyaan ini New question Pertanyaan baru faq/view View Tampilan Please enter a manager name! Silakan masukkan nama manajer! Please enter a chatbox name! Silakan masukkan nama kotak percakapan! Please enter a chatbox identifier! Silakan masukkan pengenal kotak percakapan! Please enter answer! Silakan masukkan jawaban! Identifier has to be shorter than 10 characters! Pengenal harus lebih pendek dari 10 karakter! Please enter question! Silakan masukkan pertanyaan! FAQ Pertanyaan yang sering diajukan FAQ description Deskripsi pertanyaan yang sering diajukan file/list List of files Daftar berkas Upload a file Unggah file Upload name Nama unggah File size Ukuran berkas Embed BB code Sisipkan BB code User Pengguna Chat Percakapan Persistent Extension Ekstensi Date Tanggal Edit Delete the file Hapus berkas file/configuration Allowed files types for operators Tipe berkas yang diizinkan untuk operator Allowed files types for users Tipe berkas yang diizinkan untuk pengguna Maximum file size in KB Ukuran berkas maksimum dalam KB ClamAV antivirus configuration ClamAV socket path ClamAV socket length Voice messages Voice message max length in seconds Maintenance Files will be deleted only if days is > 0 Delete files if file is (OR) And operator file is older than n days And visitor file is older than n days Settings updated Pengaturan telah diperbarui File configuration Konfigurasi berkas Please enter valid file type! Silakan masukkan tipe berkas yang sah! Please enter valid maximum file size! Silakan masukkan ukuran maksimum berkas yang sah! file/new File name Nama file Persistent Update File updated Upload Unggah File uploaded File terunggah Edit file New file File baru form/collected Download XLS URL Name Identifier Chat Intro Time IP View Download Delete form/fill Return Submit Information collected is required invalid date format form/index Form List of forms Page embed code Date Custom fields Identifier form/viewcollected collected information Identifier Custom attributes identifier Download Collected information genericbot/import Import group File Import Group imported Import bot Bot imported Rest API imported Webhook imported Invalid file! Copy of user/edit Photo Foto Server default time zone Zona waktu default server Edit user Do not enter a password unless you want to change it Jangan masukkan kata sandi kecuali anda ingin menggantinya Username Nama pengguna Password Kata sandi Repeat the new password Ulangi kata sandi baru E-mail E-mail Chat nickname Name Nama Surname Nama keluarga Save Simpan Update Perbarui Cancel Batal Assigned departments Departemen yang ditugaskan User time zone Zona waktu pengguna Application default time zone Zona waktu default aplikasi Wrong email address Alamat email salah Invalid CSRF token! Token CSRF tidak sah! Password reset requested by System configuration Konfigurasi sistem Users Pengguna User edit Edit pengguna Invalid email address Invalid chat! genericbot/restapi form data (Use this to send post parameters) Name Description Host Add request Delete Name of the request Method Sub URL Maximum execution time Params Authorization Headers Body User parameters Output parsing Conditions You can put visitor message as placeholder Add param You can always just define custom header if you do not find authorisation method here. Authorization method Skip API Key Location Header Query Params Only if these conditions are met we will send Rest API request. Usefull in webhook cases. Add condition Check for presence of variable Text like Text not like Request Body none raw (Use this to send JSON Body) form-data (Use this to send post parameters) x-www-form-urlencoded (Use this to send post parameters encoded in URL) Paste your request here (E.g JSON body). You can put visitor message as placeholder Sub URL for file If you are sending file you can have a different body content You can define additional parameters user can enter in bot trigger directly. Location Query Body Post Param Body Param Name visible in trigger Location/Key Either key which will be used for replacement You can define response conditions to which you will be able to add corresponding triggers. Add combination Expected output definition HTTP status code E.g 200,301,500 HTTP status code 200,301 Response Location 1. Available as {content_1} in messages. response:msg you can leave an empty if you want forward whole response. Response Location 2. Available as {content_2} in messages. Response Location 3. Available as {content_3} in messages. Response Location 4. Available as {content_4} in messages. Response Location 5. Available as {content_5} in messages. Response Location 6. Available as {content_6} in messages. Meta msg location. If you support Live Helper Chat JSON syntax you can set location of this response. If required you can also have condition to check Response Location. It will also fail if attribute is not found. Response comparison Comparison value Value to compare system/buttoms Edit kernel/nopermission Go back Kembali You do not have permission to access the module Anda tidak memiliki ijin untuk mengakses modul and use dan gunakan function Fungsi You do not have permission to edit selected object Anda tidak memiliki izin untuk mengubah objek yang dipilih core/paginator Page Halaman of dari Found Ditemukan Go to page Pergi ke halaman module/fbmessenger Edit session Token Device User ID Status Last error Sessions Device type User Created on Updated on notifications/edit Main Test notification Device User Agent Chat ID Online Visitor ID IP Last error Created Updated Subscriber endpoint settings notifications/admin Notifications Settings Subscribers list notifications/list Subscribers list Notifications notification/list Chat ID Department Theme Device IP Registration time Update time notifications/notifications Notifications settings For more information see You can generate your private and public key here Explains were taken from: Download Service Worker you will have to put this file in your domain root folder. Enable notifications On desktop, a notification is only displayed for a short period of time. On Android, notifications are shown until the user interacts with it. To get the same behaviour on desktop and mobile you can set the "require-interaction" option to true, which means the user must click or dismiss the notification. When you use the tag option, the default behavior of a new notification replacing an existing one is that there is no sound, vibration and the screen is kept asleep. With `renotify: true` a new notification will play a sound, vibrate and wake up the users device. This means replacing notifications have the same behavior as a completely new notification. Note There is no visible affect on desktop, but on mobile, vibration and sound will be affected. Subject* You must provide a subject that is either a mailto: or a URL. HTTP Host* Default Icon Badge Icon Notification badges are only being used on mobile, at least at the time of writing. It is used to replace the browser icon that is shown by default. Vibrate Public key* Private key* Private key is not shown after save paidchat/expiredchat Chat Chat was closed. Invalid hash Removed paid chat paidchat/settings Paid chat settings Enabled User can not access old chat if chat is closed Secret hash, used for verification permission/editrole Edit function Limitation Edit role Title Judul Update Perbarui Cancel Batal Assigned functions Fungsi yang ditugaskan Remove selected policy Menghapus kebijakan yang terpilih New policy Kebijakan baru Module Modul Function Fungsi Role assigned groups Grup penempatan peran Remove selected role Menghapus peran yang terpilih Assign a group Tugaskan grup All modules Semua modul All functions Semua kegunaan System configuration Konfigurasi sistem List of roles Daftar peran Please enter role name Silakan masukkan nama peran Please choose module Silakan pilih modul Please choose module function Silakan pilih fungsi modul Role edit Ubah peran permission/getpermissionssummary Request permission Please choose at least one permission permission/groupassignrole Title Judul Assign Tugaskan permission/modulefunctions All functions Semua kegunaan permission/newpolicy New policy Kebijakan baru Choose a module Pilih modul All modules Semua modul Choose a module function Pilih fungsi modul Limitation Enter any content which you will be able to get within users permissions Save Simpan Cancel Batal All functions Semua kegunaan permission/newrole New role Peran baru Title Judul Policy list Daftar kebijakan Module Modul Function Fungsi New policy Kebijakan baru Save Simpan Cancel Batal Please enter role name Silakan masukkan nama peran System configuration Konfigurasi sistem List of roles Daftar peran permission/request Request permission Request permissions Permission requested Please choose a user! This user can not receive permision request! Permissions were not provided permission/roleassigngroup Title Judul Assign Tugaskan permission/roles Edit a role Ubah peran List of roles Daftar peran Title Judul Edit Clone Delete a role Hapus peran New role Peran baru Copy of System configuration Konfigurasi sistem lhproduct/index Products theme/index Products My theme Default theme Theme Widget themes Import a new theme Admin Admin themes Default admin theme Rest API Themes Import Import theme System configuration questionary/answers Answer Jawaban Date Tanggal IP IP View Tampilan Delete the answer Hapus jawaban Option name Nama pilihan Progress Kemajuan Votes Suara questionary/edit Edit the question Ubah pertanyaan Question Pertanyaan Voting options Pilihan voting Answers Jawaban Save Simpan Update Perbarui Cancel Batal Updated Telah diperbarui If there are no options to choose from, the user will be shown a text field where he will be able to enter his own answer. Jika tidak ada pilihan yang dapat dipilih, pengguna akan ditunjukkan sebuah bidang teks di mana dia bisa memasukkan jawabannya sendiri Option Pilihan Enter name... Masukkan nama... Option position Posisi pilihan Position Posisi Edit Ubah Delete Hapus Please enter a question! Silakan masukkan pertanyaan! Please enter an option! Silakan masukkan pilihan! Edit a question Ubah sebuah pertanyaan questionary/list Questions Pertanyaan Question Pertanyaan Location Lokasi Priority Prioritas Active Aktif Revote Vote ulang Y Ya N Tidak Edit the question Ubah pertanyaan Delete the question Hapus pertanyaan Empty... Kosong... New question Pertanyaan baru Off Mati Questionary Kuisioner Admin themes questionary/newquestion Enter a new question Masukkan pertanyaan baru Save Simpan Cancel Batal New question Pertanyaan baru questionary/previewanswer Preview the answer Pratinjau jawaban questionary/form_question Question Pertanyaan Question intro Pengenalan pertanyaan Show questions for all the URLs containing this string E.g /shop/basket Tunjukkan pertanyaan untuk semua URL yang mengandung deretan berikut Cth: /shop/basket Priority, if multiple questions match a location, the question with the higher priority will be shown Prioritas, jika beberapa pertanyaan cocok dengan sebuah lokasi, pertanyan dengan prioritas yang lebih tinggi yang akan ditunjukkan Revote time (hours), before can revote. Default 0 - never. Higher value allow revote after seconds expire since last vote Waktu Vote Ulang (jam), sebelum dapat vote ulang. Default 0 - tidak pernah. Nilai yang lebih tinggi memungkinkan vote ulang setelah detik berakhir sejak vote terakhir Active Aktif questionary/votingwidget Questionary Kuisioner Thank you! Terima kasih! You have already voted, thank you! Kamu sudah memberi suara, terima kasih! Vote Memilih Send Kirim We do not have any requests for now. Saat ini kami tidak memiliki permintaan apapun. Please choose one of the options! Silakan pilih salah satu dari pilihan yang ada! No question was detected Tidak ada pertanyaan terdeteksi Please enter your feedback! Silakan masukkan umpan balikmu! You have already sent your feedback! lhrestapi/index Rest API Rest API Keys Rest API Remote Keys speech/language Dialects Language Dialect Language Code Short Code New dialect Edit dialect Edit language Dialect name Language code Short code Languages New language Choose speech recognition language for this chat Default speech recognition language speech/speech Use application default recognition language Use application default recognition dialect statistic/campaign Parameter Value Explanation Total send Invitation was assigned to online visitor Total shown widget was opened with invitation content Total seen Widget was shown but visitor closed it without starting a chat Chat started Visitor started chat by online invitation statistic/departmentstats Chats Operators Chats operators Live data active chats bot chats pending chats in-active chats Chat is active/pending and user has closed widget or has been redirected to survey Load statistic soft limit Operator is logged to back office during last 10 minutes and is online/offline hard limit Operator is logged to back office during last 10 minutes and is in online status active operators chats inactive operators chats Summary statistic [Hard limit] Summary statistic [Soft limit] Soft limit. Operator is logged to back office during last 10 minutes and is online/offline. User ID Max chats Active chats Inactive chats Online Operator active/pending chats Edit operator Total No data. Hard limit. Operator is logged to back office during last 10 minutes and is in online status Active chats statistic by operators Last activity Offline for Just now Statistic survey/choosesurvey Survey Collected information Visitor was redirected to survey, you can now close this window. survey/collected List Chart Great chats with average of Not so great chats Average Stars Percentages Chats Chat Department Operator Time View information Collected information Survey Department name Survey ID survey/fill Preview chat star Poor stars Excellent Thank you for your feedback... Please complete this short evaluation survey users/autologin Auto login settings Custom auto logins This module can be used if you are generating autologin link. See site for code examples Enabled Secret hash used for authentification token generation, min 10 characters User ID SiteAccess Default URL Secret hash IP Allowed Copied! Copy URL to clipboard Settings updated Password requirements User has to change password every n days Minimal password length Maximum number of failed logins before account is disabled. Uppercase letter required Number required Special character required Autologin hash has expired Could not find a user Could not find a provided user Invalid autologin hash Auto login module is not enabled Invalid hash or user Password changed Update password system/languages Languages configuration Konfigurasi bahasa Your language Bahasa anda General language settings Pengaturan bahasa umum Language Bahasa Current site access Akses situs saat ini Site access Akses situs options for pilihan untuk Theme, separate themes by new line Tema, pisahkan tema dengan baris baru Default module Modul default Default view Tampilan default Settings updated Pengaturan telah diperbarui Please choose correct language Silakan pilih bahasa yang benar Please enter theme Silakan masukkan tema Please enter module name Silakan masukkan nama modul Please enter view name Silakan masukkan nama tampilan system/offlinesettings Offline settings Offline chat request won't be saved. Then offline chat is registered it's status will be changed to closed chat. system/timezone Do not save offline chats Automatically change offline chat status to closed Enable Time zone settings Pengaturan zona waktu Set application specific time zone Atur aplikasi zona waktu tertentu Date format E.g (Y-m-d) Format tanggal Cth. (Y-m-d) Full date format E.g (Y-m-d H:i:s) Format tanggal lengkap Cth. (Y-m-d H:i:s) Hour format E.g (H:i:s) Format jam Cth. (H:i:s) Live Helper Chat update Live Helper Chat diperbarui Comparing current database structure, please wait... Time zone Zona waktu system/smtp Settings updated Pengaturan telah diperbarui Mail settings Sender address Default from e-mail address Default from name SMTP enabled SMTP diaktifkan Login Masuk Password Kata sandi Host Host Port Port Re-captcha settings Transfer configuration system/recaptcha Re-captcha settings This works with V3 re-captcha. Get Re-captcha keys Site key Secret key Secret key is not shown! lhsystem/singlesetting Settings system/transferconfiguration Transfer configuration Options for chat transfer to department Settings updated user/new Change chat department to transferred department on chat transfer Make chat status pending on transfer to department Make chat unassigned. Assigned operator will be unassigned I receive other operators permissions request Offline Invisible mode Force user to change password on login User receives other operators permissions request User group Kelompok pengguna Required groups, choose one or more Disabled Non aktifkan User department User department group New user Pengguna baru Username Nama pengguna E-mail E-mail Password Kata sandi Repeat the new password Ulangi kata sandi baru Chat nickname Name Nama Surname Nama keluarga Photo Foto Save Simpan System configuration Konfigurasi sistem Users Pengguna Please enter a group name Silakan masukkan nama grup system/update Your version Versi Anda Current version Versi sekarang News Berita Update instructions Instruksi pembaharuan Live Helper Chat update information Live Helper Chat informasi pembaharuan update/statusdb Database structure check Database structure check with local version Database structure check with official version Your database does not require any updates Update database Queries which will be executed on update icclicktocallform/form Settings Chat attributes Main attributes Header settings Header css Static content JS CSS Name Header content Resource name for replacement Empty... Invalid CSRF token! Please enter a name File not chosen for lhtheme/admin New admin theme Admin themes Name Operator Default admin theme Edit admin theme Personal theme admintheme/form Edit theme Updated Personal theme theme/default Set as default theme theme/import Default theme was set Default admin theme was set Import theme File Import Theme imported Could not import a new theme! Invalid file! user/editgroup Edit group Title Judul Member of this group can work with the following groups Direct members of this group cannot assign this group to other operators. Disabled Required If group is required, at least one group of required groups has to be selected. Update Perbarui Assigned users Pengguna yang ditugaskan Username Nama pengguna Remove user from the group Hapus pengguna dari grup Assign user Tugaskan pengguna Assigned roles Peran yang ditugaskan Name Nama Remove role from group Hapus peran dari grup Assign role Tugaskan peran Please enter a group name Silakan masukkan nama grup System configuration Konfigurasi sistem Groups Grup Group edit Ubah grup user/forgotpassword Password reminder Pengingat kata sandi E-mail E-mail Restore password Pulihkan kata sandi Invalid e-mail address! Alamat e-mail tidak sah! Password remind Pengingat kata sandi Click this link and You will be sent a new password Klik tautan ini dan Anda akan dikirimi kata sandi baru user/forgotpasswordsent Password reminder Pengingat kata sandi E-mail sent. Click the link in the email and You will be sent out a new password. E-mail terkirim. Klik tautan di email dan Anda akan segera dikirimkan kata sandi yang baru. user/groupassignuser Username Nama pengguna E-mail E-mail Name Nama Surname Nama keluarga Assign Tempatkan User was assigned to the group! Pengguna sudah ditempatkan ke dalam grup! user/grouplist Name Nama Edit group Ubah grup Delete group Hapus grup New group Grup baru Groups Grup System configuration Konfigurasi sistem user/import Import users CSV Separator Skip first row File Import only one record to test Enter column number starting from 1 Import Updated! Updated Username Password E-mail First name Last name Nickname Disabled Hide Online Can access all departments Skype Job title Time Zone Invisible Automatically accept assigned chats Maximum active chats User can see all pending chats, not only assigned to him Username field not found! user/login Username Nama pengguna Please login Silakan login Username OR E-mail Password Kata sandi Remember me Ingat saya Login Masuk Password reminder Pengingat kata sandi Your session has ended. Please login! You were logged out because another user logged under same account Your password has expired or it has to be changed. Go to back office Old password New password Repeat password Update password Failed login. API Account disabled because of to many failed logins! Failed login. WEB CSFR token is invalid, try to resubmit form Google re-captcha validation failed Your account is disabled! Incorrect username or password Nama pengguna atau kata sandi salah Logged in successfully. WEB Logged in successfully User could not be found! Failed login. XML_CHECK_LOGIN user/newgroup New group Grup baru Title Judul Save Simpan Save and assign the user Simpan dan tentukan pengguna System configuration Konfigurasi sistem Groups Grup user/remindpassword New password Kata sandi baru Hash was not found or was used already Hash tidak ditemukan atau sudah pernah digunakan Password reminder - new password New password: Kata sandi baru: New password has been sent to your email. Kata sandi baru telah dikirimkan ke email anda. user/wentinactive Because of inactivity you went offline, click continue to go online. Continue Logout Offline voice/configuration Voice & Video & ScreenShare Features Calls enabled Video enabled ScreenShare enabled Agora integration Agora APP ID Agora App Certificate Settings updated webhooks/module Webhooks list Event Bot Trigger Enabled Continuous event Edit Incoming webhooks list Name Identifier Disabled Please choose a bot Please choose a trigger System configuration Webhooks Incoming webhooks New Push chat chat/webhooks Images Hooks events Continuous events This is hook event Event required if it is hook event This is continuous event Make sure you define some conditions. Only pending, active and bot chats are checked against these conditions. Conditions optional Visitor message contains Compare attribute Start of OR Attribute Condition Empty Not empty Text like Text not like Value OR AND Success Execute if conditions are valid required Execute if conditions are NOT valid Name Identifier Scope. This should be the same for all same provider implementations. URL to put in third party Rest API service Show integration information. Main attributes Text messages 1 Text messages 2 Text messages 3 Text messages 4 Attachments Images/Video 1 Images/Video 2 Images/Video 3 Chat options Attributes Messages attribute location This attribute contains direct message and NOT a messages array Nick Phone IP E-mail Time Chat ID field location Chat ID Template for manual message sending. Use {chat_id} as placeholder General conditions for messages being processed. These are first level attributes Message body content For message being considered text message should have attribute value equal to For message being considered bot/operator messages should have attribute value equal to Download attachment instead of using external URL Image body attributes. URL or base64 encoded content Attribute which holds file name. Optional Decode file options URL To make request to get content Request content Response location For message being considered attachment message should have attribute value equal to Download image instead of using external URL For message being considered images message should have attribute value equal to If previous chat is found and it is closed we should Create a new chat. Set previous chat to Pending/Bot depending on department configuration. Set as active if operator was assigned. Operator will not be reset. Operator should be reset if chat being transferred to pending state. These attributes can be accessed in Rest API. So you would not need to define them there. Expected JSON payload for text message. expected message body expected nick unix timestamp E.g 1504208593 Unique Chat ID. webhooks/new New webhook New incoming webhook webhook/push New chat based on incoming webhook Open in a new window Open chat You will initiate chat as it was response to incoming webhook. Webhook Recipient. (chatId). In most cases it is just a phone number Message Department. If you do not choose one we will use the one defined in webhook. Create chat Set created chat status as closed. Visitor reply will initiate chat according to incoming webhook configuration. Send Message was send! Choose a webhook lhxml/userinfo ID ID IP address Alamat IP Current page Halaman ini Last visit Kunjungan terakhir User agent User Agent Country code Kode Negara Country name Nama Negara Message seen Pesan sudah terbaca abstract/email_template Name, for personal purposes Nama, untuk tujuan pribadi Subject Judul Allow user to change subject Mengizinkan pengguna untuk mengganti judul Set language based on visitor language. By default we set language by embed code. From name Nama pengirim Allow to change from name Mengijinkan untuk mengganti nama pengirim From e-mail Allow to change from e-mail Mengizinkan untuk mengubah e-mail pengirim Use user e-mail as from address Reply to Balasan ke Allow to change reply e-mail Mengizinkan untuk mengganti e-mail balasan Recipient email, this is used if the application could not determine who should receive an email. Email penerima, digunakan jika aplikasi tidak dapat menentukan siapa yang harus menerima email. BCC recipients, can be separated by comma. Penerima BCC, dapat dipisahkan dengan koma. Content Isi E-mail templates Template e-mail abstract/product ID Name Priority Product API Key Rest API Remote Keys abstract/survey Name Feedback text Max stars for feedback Max stars pos Title for evaluation Required Title for plain question Title for custom questions Survey file/file Download file Collected survey data chat/chatcommand Information collected. [baseurl]form/viewcollected/'.$formCollected->id.'[/baseurl] Visitor ID Department Please provide modal URL! We will show a form in a moment! Modal activated! was executed Assigned trigger could not be found Nick changed! Files upload was disabled! I have enabled files upload for you. [fupload]Upload a file[/fupload]. Files upload enabled. Chat status changed on-hold! Chat was transferred to bot! E-mail changed! You do not have permission to transfer chat directly! User could not be found! Phone changed! User was redirected! Screenshot was scheduled! User was redirected to contact form! User was blocked! Started chat from Refered from Current page E-mail Phone Country Chat was closed! You do not have permission to close a chat! Chat was deleted! You do not have permission to delete a chat! Chat status was changed to pending! Chat status was changed to active! Remarks were saved! Information collected. [baseurl]form/viewcollected/' . $formCollected->id . '[/baseurl] Information collected. Only chat form chat/accepttrasnfer has accepted a chat! Chat has been transfered to has joined the chat! Pengguna telah bergabung dengan percakapan! has accepted a transferred chat! chat/chatexport Department name Pending chats number Active chats number Visitor Name Nama pengunjung E-mail e-mail Phone Telepon Wait time Wait time abandoned Country Negara Country Code City Kota IP IP Operator Operator Operator Name Department Departemen Date Tanggal Minutes Vote status Subjects Mail send Surat terkirim Page Came from Link Tautan Remarks Visitor remarks Device Visitor ID Duration Started by User agent Browser Platform User ID Chat start page Referer page Chat start time Chat end time Is unread by operator Is unread by visitor Is abandoned Bot Additional data Survey data Chat content Messages Visitor messages Bot messages Operator messages System messages Visitor messages to bot Visitor messages to operator Maximum agent response time Maximum bot response time Average agent response time Average bot response time First agent response time First bot response time Wait time till first operator message Subject Chat average in seconds Agent Chats Total number of chats Number of chats while online Hours on chat (sum of chat duration) Time online (sum of time spend online) AVG number of chat per hour Average pick-up time Average chat length Online Disabled Overloaded Offline Hour chat/closechatadmin has redirected visitor to contact form! has redirected visitor to survey form! Bot has closed the chat! telah menutup percakapan ini! has changed chat status to pending! has changed chat status to bot! Visitor auto responder was reset because of sync timeout, returned after seconds! Visitor auto responder was reset because the visitor returned! Visitor was redirected to survey by auto responder! changed chat department from to changed visitor nick from departament/edit Please enter a name Please enter a department name Silakan masukkan nama departemen Minimum 5 seconds Minimal 5 detik Transfer department has to be different one than self Departemen yang dialihkan harus berbeda dengan departemen awal Please enter bot name! Please enter bot nick! Please enter Rest API Name! Please enter translation group name! Please enter default translation! Please choose a group! Please enter exception group name! Please enter a command! Please choose a bot! Please choose a trigger! Please enter chat id! Please enter a valid from date range! Silakan masukkan susunan tanggal awal yang sah! Please enter a valid to date range! Silakan masukkan susunan tanggal akhir yang sah! departament/editgroup Please enter a department group name chat/mobilenotifications New group message New message Department Nick Transferred chat New chat user/validator Please enter a username User exists Password missing Wrong email address Please enter a name In order to assign user all departments you have to provide `departments` and `departments_read` argument. You have to choose one of required groups! You are trying to assign group which are not known! Please choose a default user group Passwords mismatch User action type not set Password has to be at least characters length Password has to have at-least one uppercase letter Password has to have at-least one number Password has to have at-least one special character Old password incorrect! Passwords mismatch! Old and new password has to be different! lhrestapi/validation Authorization failed! You do not have permission to use REST API directly. "lhrestapi", "use_direct_logins" is missing! Authorization header is missing! Could not find chat by chat_id! You do not have permission to read this chat! abstract/browserofferinvitation Name for personal purposes Content Name attributes Introduction attributes XLS Columns Recipient Post content after form is submitted Memposting konten setelah formulir dikirimkan Custom pagelayout Tata letak halaman kustom Active Language, leave empty for all. E.g lit, rus, ger etc... Time on site on single page in seconds Priority, the lower the higher Popup width Lebar popup Popup height Tinggi popup Measure units, px or percents Referrer domain without www, E.g google keyword will match any of google domain URL, enter * at the end for the wildcard Custom iframe URL, takes priority over default content Default popup content Callback content, must be valid json Load content in lhc iframe Identifier, for what identifier this message should be shown, leave empty for all Matched times Browser offer invitations Forms list Daftar formulir genericbot/new System configuration Bots New Commands Translations groups chat/deletechatadmin You do not have rights to delete a chat Anda tidak memiliki hak untuk menghapus percakapan chat/voteaction User has updated his profile information Thumbs up Sukai Thumbs down Tidak Suka Removed thumb vote Suara telah ditari chat/refreshcustomfields Data refreshed Custom chat data was saved chat/reopenchat has reopened the chat! telah membuka kembali percakapan! No permission to reopen the chat! Tidak ada izin untuk membuka kembali percakapan! chat/single Chat started with Percakapan dimulai dengan chat/start Department is required! Disabled! Department is disabled! chat/transferuser department has changed department to from Chat department was changed to has changed owner to Chat owner was changed to has transferred chat to Chat was assigned to selected department Chat was assigned to selected user chat/updatemsguser User has edited his last message Pengguna telah menyunting pesan terakhirnya chat/usertyping is typing... chatarchive/viewarchivedchat View archived chat Tampilkan percakapan terarsip system/settings System configuration lhchatsettings/startchat Start chat form settings Start chat settings list Edit start chat settings New start chat settings file/configurations Please enter valid file type! Silakan masukkan tipe berkas yang sah! genericbot/edit System configuration Bots Commands Exceptions Rest API Calls Translations groups Translations items New groupchat/group System configuration Group chats list Group chats New group chat mobile/settings Settings Sessions Edit session Mobile groupchat/settings Options mobile/sessions Sessions notifications/index Notifications Subscribers list Settings chat/chat_tabs Your open chats will appear here You are a chat owner statistic/onlinehours Online Hours chat/backtochat Visitor has been redirected back to chat! twilio/sendmessage Please enter chatId! Please enter a message! Please choose a webhook! chat/file Uploading Incorrect file type! File to big! chat/notifications Subscribing... chat/screenshare Start screen share session Deny screen share views/view My views chat/abstractclick Invitation can not be send because online visitor profile can not be found.